Indra Saputra Email & Phone Number

With an extensive tenure of over six years in the capacity of IT-Helpdesk at Traveloka, I have gained valuable expertise in utilizing JIRA and ZenDesk software to facilitate user requests concerning hardware and software. A key aspect of my role involves seamless collaboration with the L2 team to ensure swift issue resolution and escalation management.My proficiency in troubleshooting computer software and hardware, combined with my adeptness in independent computer installations since 2001, has solidified my position as a reliable resource in the IT domain. My passion for gaming is paralleled by my penchant for precision, reflected in my inclination towards overhauling engines and disassembling/reassembling gadgets.In addition to my proficiency in MS Office and various image editing software, including Photoshop and CorelDraw, I possess a diverse skill set that extends to mechanical work, technical tasks, and proficient driving capabilities.My adaptability to various work shifts, including night shifts and overtime, underscores my commitment to delivering exceptional support without compromising on quality or efficiency.

Listed skills include Microsoft Office, Management, Business Analysis, Strategic Planning, and 9 others.