Deryk Rieves

Deryk Rieves Email and Phone Number

Chief Experience Officer @ Avatara
Chesterfield, MO, US
Deryk Rieves's Location
Chesterfield, Missouri, United States, United States
Deryk Rieves's Contact Details

Deryk Rieves personal email

About Deryk Rieves

Collaborative, energetic, executive with customer/employee experience, business strategy & operations, process management & automation, merger & acquisition, sales, and hands-on technical experience in both domestic and international markets.Specialties: Talent & Organizational DevelopmentStrategy Planning & ExecutionClient & Employee Experience Design & ExecutionUser Experience DesignMergers & AcquisitionsProcess Design, Management, & Automation

Deryk Rieves's Current Company Details
Avatara

Avatara

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Chief Experience Officer
Chesterfield, MO, US
Deryk Rieves Work Experience Details
  • Avatara
    Chief Experience Officer
    Avatara
    Chesterfield, Mo, Us
    View
  • Tierpoint
    Vice President Client Experience
    Tierpoint Oct 2020 - Present
    St. Louis, Mo, Us
    Improving the service experience for SMB and large enterprises at TierPoint.
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  • Tierpoint
    Senior Director Managed Services Operations
    Tierpoint Aug 2018 - Oct 2020
    St. Louis, Mo, Us
    Building a Client Experience oriented culture in another growing, St. Louis based technology company.
    View
  • Lda Consulting
    Founder & Chief Experience Officer
    Lda Consulting Jan 2013 - Present
    Business Consulting, Strengths & Leadership Development, Board of Directors/Advisory Board Member, Life/Executive Coach, Mentor
  • Leadership Development Academy
    Founder & Chief Experience Officer
    Leadership Development Academy Nov 2013 - Present
    At the Leadership Development Academy, we leverage strengths-based leadership development methodologies, health & wellness, and world class fitness training to increase overall personal & professional performance.
  • Satmetrix Systems
    Director, Business Consulting
    Satmetrix Systems Mar 2012 - Dec 2012
    San Mateo, Ca, Us
    Satmetrix helps companies improve top and bottom line performance by leveraging customer loyalty intelligence to drive improvements to the customer experience.
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  • Crohn'S & Colitis Foundation Of America
    Mid-West Chapter Board Member
    Crohn'S & Colitis Foundation Of America Oct 2009 - Oct 2012
    New York, Us
    Serve specific purpose as only board member with no connection to IBD to better assist in robust messaging, fundraising, and chapter growth strategies.
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  • Centurylink Business For Enterprise
    Director - Client Loyalty & Retention
    Centurylink Business For Enterprise Mar 2009 - Mar 2012
    Monroe, La, Us
    Led a team of strategy and data analysts responsible for the design and execution of Savvis' corporate customer loyalty program. We recommend and execute customer loyalty improvement initiatives based on collection and analysis of direct feedback from our business, government, and Fortune 500 customer base. We do this based on the Net Promoter Score loyalty methodology and other performance assessment and customer satisfaction best practices.
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  • Centurylink Business For Enterprise
    Director - Service Center Strategy Integration
    Centurylink Business For Enterprise Jan 2008 - Mar 2009
    Monroe, La, Us
    Leads team responsible for customer service strategy planning and work flow optimization for team of 200 + Service Center employees. Activities include: Service enhancement and strategic initiative proposal, review and identification of work flow efficiency opportunities, recommendation for automation or other new technology solutions, and subsequent business requirements development and solution implementation.
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  • Centurylink Business For Enterprise
    Director - Network Client Services
    Centurylink Business For Enterprise Oct 2006 - Dec 2007
    Monroe, La, Us
    Lead 3 tier support team for Savvis' global network customer base.
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  • Centurylink Business For Enterprise
    Corporate Solutions Executive
    Centurylink Business For Enterprise Apr 2005 - Oct 2006
    Monroe, La, Us
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  • Centurylink Business For Enterprise
    Technical Operations
    Centurylink Business For Enterprise Jan 2003 - Apr 2005
    Monroe, La, Us
    View
  • Centurylink Business For Enterprise
    Emea Operations
    Centurylink Business For Enterprise Sep 2001 - Jan 2003
    Monroe, La, Us
    View

Deryk Rieves Skills

Strategy Strategic Planning Management Customer Experience Program Management Vendor Management Process Improvement Account Management Brand Loyalty Direct Sales Team Leadership Business Intelligence Data Analysis Integration Management Consulting Social Media Crm Business Development Customer Relationship Management Survey Design International Business Analysis Cross Functional Team Leadership M&a Due Diligence Process Engineering Contract Negotiation Project Planning Business Process Customer Experience Improvement Process Automation Customer Loyalty R&d Strategy Development Start Up Consulting User Interface Design Cost Reduction Generating Revenue Employee Engagement Software Documentation Due Diligence Sales Business Process Improvement

Deryk Rieves Education Details

  • Central Methodist University
    Central Methodist University
    Communications/Business
  • Central Methodist University
    Central Methodist University
    Communications

Frequently Asked Questions about Deryk Rieves

What company does Deryk Rieves work for?

Deryk Rieves works for Avatara

What is Deryk Rieves's role at the current company?

Deryk Rieves's current role is Chief Experience Officer.

What is Deryk Rieves's email address?

Deryk Rieves's email address is de****@****int.com

What schools did Deryk Rieves attend?

Deryk Rieves attended Central Methodist University, Central Methodist University.

What skills is Deryk Rieves known for?

Deryk Rieves has skills like Strategy, Strategic Planning, Management, Customer Experience, Program Management, Vendor Management, Process Improvement, Account Management, Brand Loyalty, Direct Sales, Team Leadership, Business Intelligence.

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