Kanwal Sidhu Email & Phone Number

New Zealand

Wellington, Wellington Region, New Zealand

VCare - eCase - Webapps - Project Management - Process Mapping- Business process improvement- Business requirement gathering- Business Analysis

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Subhan - Kuwait

•Installation, Configuration & Management of Windows 2008 and 2012 Active Directory Domain service.•Work with Active Directory issues such as logon failures, account lockouts, move objects OU to OU, Network connectivity, DNS name resolution, authentication problems,•Creating user and computer accounts on the Active Directory, resetting the password assigned the rights based on company policies•Implementing Disk quotas and Distributed File system.•Create the Users Folders in File server and given the permissions to the Folders.•Antivirus Installation and maintenance. Updating patches in server and client machines.•Configuring and deploying new Servers with required operating systems.•Creating/deleting and applying group policies as per the company policies.•Installation and Configuration of DNS, DHCP, Hyper-V, and DHCP Scope creation.•Configured Windows Software Update Service for patch management for all server and desktops. •Knowledge of IPV4 addressing format and sub netting.•Administrated and maintained existing Server Infrastructure including project implementation, day to day operational support, Periodic OS and Application maintenance of all environmental Servers.•Perform routine server monitoring and performance benchmarking•Monitor and remove virus, spyware, and other non-authorized software•Troubleshoot and resolve all problems encountered with hardware and software.•Schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.•Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications.•Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.

Abu Dhabi

HAAD Licensed : Job Profile:• Initiate appropriate physiotherapy intervention programs for patients or clients suffering from immobility.• Assess and evaluate physical disabilities caused by neurological and musculoskeletal disorders, diseases or injuries.• Specialized in orthopedic, musculoskeletal and neurological caseload (Stroke, MS, DMD).• Therapeutic management of the disabled.• Participate as a key member of the multidisciplinary team to provide high quality patient care and comfort.• Handle pain and physical problems caused by illnesses, disabilities and injuries.• Neurological conditions like Stroke, Spinal trauma, Balance disorders etc.• Pediatrics conditions like Cerebral Palsy, Muscular dystrophy, Down Syndrome, Autism• Old Age problems like arthritis, Parkinson’s disease, Dementia, Alzheimer’s disease, fall prevention and associated risks.• Life style stress management and pain management program.• Work related physical disorders: Low back pain, neck pain etc.• Vascular conditions including varicose veins, atherosclerosis and swollen limbs post-surgery.• Utilize all equipment and modalities to get the maximum output.• Preoperative counseling and training.• Post-operative assessment setting short term and long term goal.• Manage both inpatients and out patients• Management of sports injuries with acute and chronic conditions.• Rehabilitation of sports injuries.• Progress report after completion of sessions to the patient and doctor.• Maintain proper records (E.M.R) and bills of patient.• Documentation daily and weekly progress of patients.• Assigned duty to ICU, NICU, CCU and Geriatric conditions.• Educating family members and care givers regarding fall prevention by thorough planning and execution of fall prevention strategies, assistance to encourage independence in old age people by promoting physical activity under supervision.

Bur Dubai - Dubai

(Part-time)• Providing first level support to end users on IT related support requests• Working closely with other technical resources and Management to ensure timely resolution or escalation of incoming service issues.• Resolve assigned proactive and maintenance tasks while also escalating advanced and time sensitive issues on an as needed basis• Proactively communicate with users as required, by keeping them informed of incident progress, notifying them of impending changes or agreed outages• Working in a team and communicating effectively• Document maintenance for all computer systems and network infrastructure• Support and maintain MS Server/Desktops and MS Exchange• Install, configure and troubleshoot various Desktop, Laptop and Network Devices including IBM, HP, Dell, Cisco, Servers, Router, Switches.• Ensuring security and upgrades are applied and kept up to date on desktops and laptops • Ensuring all software purchased licensing is recorded and maintained• Reporting faults and maintaining logs on servers, desktops and laptops• Resolve issues according to the SLA and Complete incident reports and change requests• Comply at all times with relevant security, privacy and data protection standards.• Provide assistance as required to the IT Manager.

Bur Dubai - Dubai

DHA Licensed: Job Profile:• Assess the physical condition of the patient to diagnose the problem.• Specialized in orthopedic and musculoskeletal.• Utilize all equipment and modalities to get the maximum output.• Preoperative counselling and training.• Post-operative assessment setting short term and long term goal.• Management of sports injuries with acute and chronic conditions.• Rehabilitation of sports injuries.• Massage techniques to release muscle spasm and induce relaxation.• Strengthening and Stretching techniques for sports players to prevent them from injuries• Gait Analysis• Progress report (DMR) after completion of sessions to the patient.• Maintain proper records and bills of patient for Insurance claims and audits.• Maintain proper records and bills of patient for Insurance claims and audits.• Educating family members and care givers regarding fall prevention by thorough planning and execution of fall prevention strategies, assistance to encourage independence in old age people by promoting physical activity under supervision.Insurance• Duly filling Insurance Claims for patient conditions and providing the Necessary documentation, i.e.: Reports, Lab tests and Investigations if any for successful approvals.• Liaising and discussing with the Insurance Providers regarding various tariff plans and CPT code associated with various Physiotherapy treatments. E.g.: Ultrasound, Exercise therapy, Moist Heat.• Providing customer-related claims and billing assistance• Managing filing and tracking of Insurance claims and following up with the patients regarding their claim status.• Invalidating false patient claims or in any case referrals from other Medical Institutions.• Responsible for providing the patient with DMR and other supporting documentation for Reimbursement purposes as per Insurance policy.Arranging and evaluating monthly claims for physiotherapy dept. and submitting in the insurance company through e-claims.

Al Ardiyah - Kuwait

• To provide telephone, remote and occasional desk side support to a high degree of customer satisfaction and to the agreed SLA’s and be accountable for the results.• To record, categorize, monitor and resolve incidents and service requests to ensure that operational problems are resolved as quickly as possible• To provide help and guidance to users, including routine training in the normal usage of systems, products and services, to ensure systems are used effectively and efficiently and to maximize company’s return on its technology investments.• Take ownership of Incidents and Service Requests through to resolution, ensuring that Incidents and Service request which cannot be resolved at the Service Desk are escalated to the correct team and proactively managed and to confirm resolution, satisfaction and acceptance• Provide technical support In-house and offsite involving installation, configuration and managing a range of desktop systems. (WinXP, Win7, Server 2003,2008)• Ensure the company’s Configuration Management Database (CMDB) is updated to accurately reflect and track any changes of IT components.• Supporting the Problem Management function in the root cause analysis of incidents.• Accountable for maintaining stable Internet connectivity and facilitating better network performance• Maintained user LANs, including workstations, cabling, upgrades.• Troubleshooting of network related issues, and resolved complaints using Remote Desktop and VNC

Mangalore Area, India

• To perform complete installations on new PCs, laptops, tablet and mobile devices.• System building, and carrying out troubleshooting on desktop PCs and MS server 2008.• Conducted reliability testing on all computer hardware, and root cause analysis of system component failures• Installed Client Server based antivirus software and patches.• Assist in the maintenance and usage of café’s CCTV, telephony and printing systems. • Upgrade LAN infrastructure using Cisco switches to cater for high speed multiple gaming platforms.• To administer and create e-mail and user groups and accounts• To configure and maintain all software applications for consistent use• Responsible for ordering and maintaining stocks of all consumables, and procuring equipment as requested.

Graduate Diploma In Information Technology, Information Technology, Level 7

Master Of Business Administration (Mba), Health/Health Care Administration/Management, A+

Health/Health Care Administration/Management Entrepreneurship

Bachelor'S Degree, Physiotherapy & Rehabilition, A

High School