Dr. Lily Phan
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Dr. Lily Phan Email & Phone Number

Research Director | Enterprise Automation | Future of Work at IDC Asia Pacific at IDC
Location: Greater Sydney Area, Australia, Australia 9 work roles 2 schools
1 work email found @idc.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
IDC
Role
Research Director | Enterprise Automation | Future of Work at IDC Asia Pacific
Location
Greater Sydney Area, Australia, Australia
Company size

Who is Dr. Lily Phan? Overview

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Quick answer

Dr. Lily Phan is listed as Research Director | Enterprise Automation | Future of Work at IDC Asia Pacific at IDC, a company with 4329 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at idc.com and a matched LinkedIn profile for Dr. Lily Phan.

Dr. Lily Phan previously worked as Director Asia/Pacific, AI & Automation | Future of Work at Idc and Manager, Marsh & McLennan Advantage Insights at Marsh & Mclennan Companies. Dr. Lily Phan holds Doctor Of Philosophy (Phd), Sociology (Endeavour Scholarship ) from University Of Sydney.

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Email format at IDC

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*@idc.com
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Profile bio

About Dr. Lily Phan

I lead the Intelligent Automation and Future of Work research for IDC Asia Pacific. In this role, I focus on research publications and custom solutions that cover the integration of artificial intelligence (AI) and automation technologies to enhance and streamline business processes. My research scope encompasses various sub-topics, including workplace technologies, machine learning, natural language processing, robotic process automation (RPA), and other advanced technologies to automate complex tasks and improve employees' productivity. I also provide tech market insights to tech vendors and tech buyers, keep track of technology trends and adoption, provide commentaries for news and media, engage with vendors through analyst events and tech roadshows, and speak at IDC's flagship events and clients' events. Before joining IDC, I was a quantitative sociologist with expertise in workforce risks, management research, C-suite leadership training, and higher education. I had extensive professional experience as a researcher and lecturer at Nanyang Technological University, Marsh McLennan Companies, and the Human Capital Leadership Institute. I also undertook advisory roles for the Lee Kong Chian School of Medicine and the Singapore Business Federation on various research studies.I hold a PhD in Sociology from the University of Sydney and have been publishing and presenting extensively on diverse topics.Meeting and working with people from all over the world has helped me to gain insightful awareness about myself and others. I’d be delighted to meet new people so if you find we can have a chat about anything, let’s connect!

Listed skills include University Teaching, Sociology, Qualitative Research, Statistics, and 39 others.

Current workplace

Dr. Lily Phan's current company

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IDC
Idc
Research Director | Enterprise Automation | Future of Work at IDC Asia Pacific
framingham, massachusetts, united states
Website
Employees
4329
AeroLeads page
9 roles · 14 years

Dr. Lily Phan work experience

A career timeline built from the work history available for this profile.

Director Asia/Pacific, Ai & Automation | Future Of Work

Current
Idc

Singapore & Sydney

I lead the Enterprise Automation and Future of Work research for Asia Pacific. In this role, I focus on research publications and custom solutions that cover the integration of AI and automation technologies to streamline and enhance business processes. My research scope encompasses various subtopics including workplace technologies, machine learning.

2021 - Present ~5 yrs 4 mos

Manager, Marsh & Mclennan Advantage Insights

Singapore

MMC Advantage Insights is a research center at Marsh and McLennan Companies (parent company of Oliver Wyman, Mercer, Marsh and Guy Carpenter). Based in Singapore but with team members across the world, we aim to solve societies’ most complex challenges on a global scale and across sectors and industries. I manage and work on multiple projects across.

Aug 2019 - Dec 2021

Advisor

Singapore

A long-term member of the Advisory Panel for the National Medical Research Center funded projects on encouraging female healthcare professionals on career growth. I provide insights such as women's decisions on childbearing, female labor force participation, and challenges for women at both the workplace and home.

2018 - Jan 2021

Advisor

Singapore

Advisory committee member for the “Mature Workforce” sub-committee.Rapid advances in technology, rising life expectancy, as well as evolving societal values can create both opportunities and vulnerabilities. At the heart of the situation is an issue that Singapore cannot be complacent with – income inequality. While the government has rolled out policies.

May 2019 - Nov 2019

Assistant Vice President

I lead and manage multiple projects on human capital and leadership topics. Some of the projects that I worked on include women leadership, the new workforce, workforce transtion and human capital strategies for organisations. Our main stakeholder is the Ministry of Manpower Singapore. I oversaw the relationships with stakeholders, government agencies.

2018 - Aug 2019

Researcher & Lecturer

Singapore

Mixed method researcher and lecturer at bachelor and postgraduate levels on population, demography, social issues and methodologies. Advisor for bachelor dissertations and merit-based University Scholar Program.

2016 - 2018 ~2 yrs

Guest Researcher

Wissenschaftszentrum Berlin Für Sozialforschung (Wzb)- Berlin Social Science Center - Germany

Berlin, Germany

Oct 2014 - Jan 2015

Researcher

Institute Of Sociology
Jun 2005 - 2008
Team & coworkers

Colleagues at IDC

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2 education records

Dr. Lily Phan education

FAQ

Frequently asked questions about Dr. Lily Phan

Quick answers generated from the profile data available on this page.

What company does Dr. Lily Phan work for?

Dr. Lily Phan works for IDC.

What is Dr. Lily Phan's role at IDC?

Dr. Lily Phan is listed as Research Director | Enterprise Automation | Future of Work at IDC Asia Pacific at IDC.

What is Dr. Lily Phan's email address?

AeroLeads has found 1 work email signal at @idc.com for Dr. Lily Phan at IDC.

Where is Dr. Lily Phan based?

Dr. Lily Phan is based in Greater Sydney Area, Australia, Australia while working with IDC.

What companies has Dr. Lily Phan worked for?

Dr. Lily Phan has worked for Idc, Marsh & Mclennan Companies, Lee Kong Chian School Of Medicine, Singapore Business Federation, and Human Capital Leadership Institute (Hcli).

Who are Dr. Lily Phan's colleagues at IDC?

Dr. Lily Phan's colleagues at IDC include Ramon Borro, Anne Fleur Edelenbos, Reda Tantawi, Terry Hou, and Andrei Mihai.

How can I contact Dr. Lily Phan?

You can use AeroLeads to view verified contact signals for Dr. Lily Phan at IDC, including work email, phone, and LinkedIn data when available.

What schools did Dr. Lily Phan attend?

Dr. Lily Phan holds Doctor Of Philosophy (Phd), Sociology (Endeavour Scholarship ) from University Of Sydney.

What skills is Dr. Lily Phan known for?

Dr. Lily Phan is listed with skills including University Teaching, Sociology, Qualitative Research, Statistics, Research, Research Design, Social Sciences, and Higher Education.

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