The author and implementor of The Business established Service Taxonomy (BeST) Framework primarily addresses the following problems:●Companies or organizations will often refer to individual business elements by multiple names, which leads to misaligned understanding between the language used and language understood. ●Companies or organizations often lack clarity in aligning their mission, strategy, and service, causing a disconnect between intention and outcomes.●Companies or organizations tasked with applying multiple enterprise-wide frameworks experience disharmony and questionable applicability.●Disparate groups, organizations, and societal structures seeking common ground lack basic common definitions related to the crux of their problems.●Employees tasked with addressing business opportunities or problems will often take a one-off approach rather than a systemic enterprise-wide approach, which leads to the lack of cohesion and integration of systems and processes.Begin your journey to unify organizational understanding, align the services to your mission, and develop a human-centered approach to business.

PROGRAMS~Cybersecurity~Training provided for CCSP, CISSP, CCSK, SSCP, CRISC, and CISM with 99% favorability scores and 70% exam pass rate.~Design Thinking to Drive Innovation~Sustaining value and exposing new value chains to consumers is challenging in this age ofdisruptive competition. Design thinking practices allow organizations to unlock the power ofconsumer-oriented product development and delivery.Learn how to trade more time for planning with time spent doing. Take the opportunity tounleash innovative solutions that come from having a deeper understanding of yourconsumer needs.~Transformational Storytelling~The Profabula Storytelling workshop makes use of constructivist development, where meaning-making happens in small groups in an interactive discovery process. Participants are guided to uncover assumptions about the value they perceive in their products and services as opposed to what their client perceives. Long-held beliefs are questioned in the process, often revealing critical blind spots related to constructing and delivering their value proposition. Cohort attendees leave the workshop ready to use storytelling to communicate value to internal and external customers and stakeholders by unlocking the language of value.

Google Think Tank advisor for national thought leaders who are teachers and administrators in K-12 and Higher Ed. Promote disruptive educational innovation to enrich the lives of youth and adult learners. Champion, model, and train in design thinking concepts and action learning principles.

Authorized Trainer for:CCSP (Certified Cloud Security Professional)CISSP (Certified Information System Security Professional) I began my career managing Novell 2.0 servers and Banyan Vines routers in 1993. I served as the network manager for the New York City Department of Education converting a 5,000 node token ring to a switched Ethernet network. I was the senior director of technology for Bertelsmann while spending my evenings as an adjunct professor at Columbia University. I combined my love of technology with academia to aid in establishing a university inside of BNY Mellon (bank founded by Alexander Hamilton in 1784) and worked as the dean for the school of client technology solutions.

Provide collaborative services to BNY Mellon Client Technology Solutions to facilitate technical and business learning needs.

Learning and Development identification and delivery of best of breed training solutions unique to specific business needs.Provide coordination across geographies to ensure consistency, fairness and engagement while leveraging best practices.

Engaged with C-level executives to formulate best plans to utilize our technical consulting services solutions that provided the right blend of employees and outsourcing for greater revenue generation and client satisfaction.Established management structure that engineered growth from servicing a single Fortune 500 client with 18 consultants to over 20 Fortune 500 clients in a span of 5 years. Fostered action learning and communities of practice for 16 managers who supervise over 200 consultants.

I worked as a consultant to (ISC)2 teaching both private industry and the US military in best information security practices and working as an instructor to instructors. This work has taken me to countries that include Amsterdam, Bulgaria, Germany, India, Italy, Japan, Malaysia, Nigeria, Poland, Riyadh, Singapore, Taiwan, Trinidad and the UK. Served training needs of technology professionals. Coordinate in-house projects for clients requiring skills enhancement training. Also train non-technical personnel regarding security awareness and business policy practices. Recommend changes to production environment, and offer advice on architecture and configuration changes. Hold trainer credentials for CISSP, SSCP, ISSMP and MCT. Also hold CISA, CEH and CISM certifications.

• Strategic Business Planning• Budgeting & Cost Control• Training, Recruiting & Staffing• Deployment & Migration Management• Design & Architecture• Team Building & Leadership• Vendor & Outsourcing Management• Mergers & AcquisitionsProvide strategic leadership to 43 senior IT directors, managers, and staff across five sites, with a budget of $10 million. Facilitate development projects in conjunction with business unit leadership. Direct Web infrastructure, client services, desktop support, and telecommunications/telephony. Tasked with evaluating and consolidating resources acquired during acquisition; served as functional authority during integration. Managed SLAs and contracts with third-party service providers. Provided hands-on technical management of LAN/WAN, Web connectivity, routers, servers, switches, zones, layer 3 networking, IDS firewalls and security, VPN and RAS configuration and security, DHCP, DNS, and IIS configuration for multi-layer networks.

Developed course content geared toward serving technology professionals. Taught semester length class meeting weekly with 20 students. Designed lab practicum objectives to create fully working network modeled in course curriculum.

Managed network team of 45 tasked with upgrading network and consolidating services. Led engineering team that successfully expanded isolated LANs to MANs, converted hubs to switches, implemented full IP connectivity, and eliminated service staff redundancy. Selected accomplishment:• Migrated network from Netware3.x/TokenRing with Windows 3.x clients, (58 file servers and 2500 nodes) to fully (Cisco) switched NT 4.0 server and workstation (14 servers and 2500 clients) using Ethernet 10/100 CAT-5 horizontal and fiber optics backbone. Bridged historically separate voice and data groups into one single unit.