Débora Rodrigues Email and Phone Number
Débora Rodrigues is a Operations Manager l Digital Transformation, Innovation, Projects, Continuous Improvement at Mercer. Colleagues describe them as "A Débora é uma profissional completa. Comprometida, competente e transparente, não se acomoda com as respostas fáceis e busca sempre o melhor resultado. Consegue pôr a mão na massa sem perder o foco estratégico, prezando pela ética e respeito no dia-a-dia profissional. Uma parceira como poucas." and "Débora é uma profissional com perfil estratégico, analítico e empreendedor. Comprometida e responsável. Trabalha em equipe e está sempre disposta a colaborar."
Mercer
View- Website:
- mercer.com
- Employees:
- 22255
-
Regional Operations Senior Manager LacMercer Jun 2024 - PresentSão Paulo
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Program Manager - Transformation ManagerBanco Pan Jan 2023 - Sep 2023São Paulo, Brasil- Orchestrated corporate innovation and continuous improvement programs, fostering intrapreneurship, boosting operational efficiency and developed skills for employees across crucial competencies. - Aligned corporate strategy with actionable institutional initiatives, specifically reducing the bank's BACEN ranking through customer-centric programs. -
Operations Process ManagerBanco Pan Sep 2021 - Dec 2022São Paulo, Brasil- Responsible for the implementation of the Operations process area , spearheaded process improvements in Operations adding substantial value to the organization. - Conducted a comprehensive overhaul of Operations processes, with a sharp focus on efficiency, risk management, and quality enhancement. - Provided key support to the projects division, contributing to systemic development through process reviews. - Led corporate innovation programs, continuous improvement initiatives, and Lean Six Sigma training.
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Project ManagerVivo (Telefonica Brasil) Oct 2017 - Aug 2021São Paulo E Região, Brasil- Managed strategic projects in VP B2B, emphasizing process efficiency and digitalization to enhance overall performance. - Successfully mapped processes and designed cutting-edge systemic functionalities, driving the seamless adoption of digital solutions. - Developed end-to-end processes for digital products, ensuring the delivery of top-notch customer experiences. - Championed an agile, outcome-oriented culture by implementing and driving OKR programs within the Sales Support Directorate, fostering alignment and measurable results across teams. -
Business Development Program ManagerMondelez International May 2015 - Feb 2017São Paulo Area, Brazil- Led the Quality and Development program for distributors, resulting in significant improvements in the performance of over 100 distributors across Brazil. - Responsible for the selection of new partners, ensuring alignment with the company's strategy. - Monitored distributor performance and initiated targeted actions to enhance commercial effectiveness. -
Sales Development SpecialistTim Brasil Oct 2013 - May 2015São Paulo Area, Brazil- Established and led a partner-focused sales program, exceeding the sales target by an outstanding 168% in the inaugural month. This underscored exceptional leadership and strategic market acumen in overseeing the provider channel's sales process. -
Senior ConsultantTim May 2011 - Sep 2013São Paulo Area, Brazil- Successfully led the implementation project of CRM Dynamics software in the sales division, driving greater efficiency and strategic insights. - Prepared KPI reports for management, utilizing data-driven insights to facilitate decision-making.
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ConsultantTim Brasil Feb 2010 - May 2011São Paulo Area, Brazil- Developed strategic retail partnerships, optimizing sales with innovative solutions without increasing costs. - Resolved customer flow issues and standardized stores through process redesign, team training, and implementation of management systems.
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Sales AnalystBritish American Tobacco Jul 2008 - Jan 2010Campinas Area, Brazil- Responsible for creating and analyzing commercial KPI´s; - Creator of a project that allowed a 63% reduction in calls to the retailer's customer service, through the identification and treatment of the primary causes that originated the calls. -
Administrative AssistantBritish American Tobacco Aug 2007 - Jul 2008AraraquaraSupport to the Territorial Sales Manager, mainly in monitoring the team's productivity.
Débora Rodrigues Education Details
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Strategy -
Certificate In Market Intelligence -
Business Administration
Frequently Asked Questions about Débora Rodrigues
What company does Débora Rodrigues work for?
Débora Rodrigues works for Mercer
What is Débora Rodrigues's role at the current company?
Débora Rodrigues's current role is Operations Manager l Digital Transformation, Innovation, Projects, Continuous Improvement.
What schools did Débora Rodrigues attend?
Débora Rodrigues attended Universidade De São Paulo, Saint Paul Escola De Negócios, Universidade Estadual Paulista 'júlio De Mesquita Filho'.
Who are Débora Rodrigues's colleagues?
Débora Rodrigues's colleagues are Ketan Bajwal, Laura Spressert Burgess, Amy Dantzler, Gautam Bisht, Ismene Krystel Garcia Vera, Amit Shah, Angeles De Nicola.
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