Daniel Ronan Email & Phone Number

Tewksbury, Ma, Us

Waltham, Massachusetts, United States

My official title is Senior Content Creator, which makes me sound like I'm trying to be some influencer on TikTok, but I'm actually a technical writer. I write various types of manuals and procedures for weapons detection systems. Operator manuals, Admin manuals, Service manuals, API, field service procedures, the occasional work instruction, maintain the knowledge base, create videos, whatever needs to be done.

Write and edit ZenDesk Knowledge Base articles, Site Preparation Guides, Safety & Compliance Guides, and Operating Manuals for a variety of additive manufacturing (3D) printersSet up MadCap Flare Projects and knowledge base outputs for four company brands for the transfer of multiple types of source documents

Billerica, Ma

Write and edit Safety, Operation, and Preventative Maintenance Manuals related to the electrodeposition and physical vapor deposition systems for the semiconductor industry adhering to SEMI E149-0314 guidelines and OSHA standards Write and edit Field Change Orders and Best Known Method Procedures for Field Service Engineers Supervise and maintain technical documentation online library Coordinate manual translations Help guide technical trainers in developing product classes for employees and customers

Chelmsford, Ma

As a supervisor: • Analyze and assign incoming writing work.• Scope and prioritize projects.• Address the needs of individual technical writers on my team. • Help resolve issues on behalf of project teams to ensure the timely and quality delivery of technical publications. As a writer:• Write and edit User, Service, and Software Manuals related to the semiconductor industry adhering to SEMI E149-0314 guidelines and OSHA standards.• Write and edit Upgrade, Installation, and Field Replaceable Unit Procedures.• Write, edit, and publish Technical Support Bulletins.• Develop manual templates and implement MadCap Flare to the Technical Publications team and to the company.• Convert manuals from Adobe FrameMaker to MadCap Flare.

Chelmsford, Massachusetts

• Write and edit User, Service, and Software Manuals related to the semiconductor industry adhering to SEMI E149-0314 guidelines and OSHA standards.• Write and edit Upgrade, Installation, and Field Replaceable Unit Procedures.• Write, edit, and publish Technical Support Bulletins.• Develop manual templates and implement MadCap Flare to the Technical Publications team and to the company.• Convert manuals from Adobe FrameMaker to MadCap Flare.

Chelmsford, Ma

• Write and edit User, Service, and Software Manuals related to the semiconductor industry adhering to SEMI E149-0314 guidelines and OSHA standards.• Write and edit Upgrade, Installation, and Field Replaceable Unit Procedures.• Write, edit, and publish Technical Support Bulletins.• Develop manual templates and implement MadCap Flare to the Technical Publications team and to the company.• Convert manuals from Adobe FrameMaker to MadCap Flare.

Chelmsford, Ma

Write and update User Manuals and Service Manuals for various robots and wafer processing systems related to the semiconductor industry.Write procedures for Field Replaceable Units and Upgrade Kits.Write, edit, and publish Technical Support Bulletins to warn field technicians about problems with products, the cause, and how to repair. Developed templates for manuals in MadCap Flare. Teach coworkers how to use MadCap Flare and other MadCap products. Convert manuals from Adobe FrameMaker and MS Word to MadCap Flare.

Woburn, Ma

Assisted HVAC Technicians to repair air conditioning systems, installation of ventilation systems, and repair heating units. Holds Environmental Protection Agency (EPA) Universal Certification and Occupational Safety and Health Administration (OSHA) Certification.

Bachelor Of Arts, English; Professional And Technical Writing

Activities and Societies: Member of WMUA 91.1 FM, UMass Longboarding ClubRelevant Skills and Projects: Gained intermediate proficiency.

Bachelor Of Science (Bs), English Language And Literature, General

Education record