- Managed ~$215M Total Cost of Ownership reporting. Coordinated and consolidated data from 7 input points for entry into Power BI. Report utilized by leads to monitor expectations for overall budgets- Prepared ~$165M high level organizational financial packet demonstrating actuals versus budget and forecast variance for Managing Director and Business Services Leads for 8 Domains totaling 21 Business units- Prepared financial analysis on ~$52M US Tech projects, highlighting potential budget adjustments for Domain action- Created, maintained, and updated Business Services ServiceNow Dashboard to quickly display financials for ~270 projects- Utilized ServiceNow reporting to prepare Governance Review Board analysis to assist in budget decisions- Prepared analysis on Incident/Services Tickets for 6 Domains totaling 18 Business Units including high level variance information from Service Managers- Assigned as product owner for creation of Power BI financial tracking tool. Served as main contact for support activities after go-live.- Researched miscategorized costs and provide feedback to Domains for corrective action- Created educational presentations and provided financial trainings to organization for ServiceNow, myMetrics Insight 360, and myEngage- Managed 8 near-shore Project Administrators for 8 Domains. Conducted weekly team meetings and bi-weekly one on ones- Worked with SMEs to create Alteryx workflow reducing worktime by 85%- Coordinated cleanup and consolidation of Cloud Services costs from Project level to Business Unit- Created a scheduled report of incident tickets from ServiceNow to include a graph representation and detailed spreadsheet- Initiated monthly staff hours reconciliation to ensure costs were accurately reflected across projects. Utilized chatGPT to create emails to staff members for corrective measures.- Selected as a key member of the Executive Leadership Team for Abilities and Allies Network - Hope Circles.

- Produced program level actual versus budget and forecast variance analysis for software development project; processing monthly costs using ServiceNow PPM; as well as tracking SOWs commitments and accounts payable balances- Responsible for preparing and administering a $55M+ program FY19-21. Provided analysis and insights and assist in evaluating performance on a monthly basis- Prepared and reviewed monthly forecasting and financial results with program leads; ad hoc and weekly project status reports to senior management; as well as produce annual cost, expense budgets, cost rates, and cost and expense forecasting reports- Managed document management repository for program artifacts and ensure that team members apply appropriate best practices for access rights, naming, tagging, and organizing the content - Facilitate the learning and development associated with the onboarding of new team members including the creation and maintenance of course content and delivery of the training - Accountable for project management logistical tools including Google_G-Suite, Microsoft Office Suite, Microsoft DevOps (VSTS), and Confluence- Facilitated an 18-month meeting cadence for more than 175 project team members- Successfully drove efforts in order to complete an analysis resulting in the firm receiving a $6.9M research and development credit

Assigned through Stefanini- Served as Chief of Staff for 6 core US/MX IT leads and 20 extended US/MX IT Team leads- Supervised the logistics for 4 global IT teams, business teams, 7 US/MX IT teams, and 4 advisory PMO project management office teams comprising of multiple workstreams and over 90 project team members - Executed monthly financial variance analysis comparing budget to forecast for $24M software development budget as well as conceptualized fiscal year roadmaps- Communicated daily and weekly project status updates on behalf of US/MX IT organization with firm leadership- Headed IT OPS support model team, in preparation of implementation, by producing 160 knowledge base articles- Liaised between organizations and stakeholders as well as acted as the primary point of contact for communication and escalation of arising risks and challenges- Earned selection to oversee at-risk work streams to enhance detailed status reporting

Assigned through Mindlance• Established and maintained metrics, KPI and scorecards reporting on Finance and Risk Operation Projects • Analyzed daily testing reports to manage product certification testing• Managed resource allocation: new, transfer, work absorption• Updated project plan based on actuals and updates through change management

Assigned through Experis working on Outsourcing Agreement for Coca Cola Refreshments as Reporting Focal Spearheaded ServiceNow service level agreements (SLAs) and KPIs, metrics, reporting, and data categorization Prepared reports in compliance with prescribed methodologies Constructed ServiceNow reports and led information analysis, reporting, and distribution Initiated daily calls to evaluate open issues, incidents, risks, and action items Escalated statuses, risks, and issues to the leadership and client Displayed leadership skills in managing a 10-member off-shore team regarding incident management Automated key incident management reporting processes by 75% thereby streamlining the response process and enabling an increase in service levels to users

Assigned through Experis on State of Georgia/Georgia Technology Authority Server Migration Project Maintained change management process for Server Migration Project as part of the $875M State of Georgia Outsourcing Services Contract in 14 state agencies with 2,070 servers and 570 applications operated by IBM Global Services Administered QMX ID pre-approval documentation and approval process Presided over the training of team members regarding change management procedures and documentation Reduced error rates in change ticket entry, by introducing process improvements and implementing a streamlined change ticket template  Identified and implemented process improvements that reduced the time to approve and implement new servers by 75%

Assigned through Vaco Technology  Monitored equipment distribution and logistics for 20 locations Formulated, carried out, and modified project work plans to meet changing needs and requirements Oversaw support functions of planning, tracking, reporting, and internal communications Organized two national radiothons across 20 locations nationwide and Puerto Rico; producing more than $6M worth of donations

 Directed overall performance of 50 projects through scope, cost, schedule, and contractual deliverable management Reviewed contracts to ensure compliance with procedures and standards Conducted forecasting on firm, risk, and stretch while processing accruals and deferrals on monthly basis Oversaw procurement process including ordering, tracking, invoicing, and reconciling of goods for contracts Guided and trained project administrators and new contract managers Managed a portfolio of 20 contracts with a combined budget of $150M

Assigned to IBM, on Memphis City Schools WAN/LAN Infrastructure Project Planned, directed and managed 500 Moves, Adds and Changes (MAC) with a total value of over $2.5M Responsible for coordination of administrative functions on $65M partnership project that focused on the construction/installation of LAN/WAN Infrastructure for 185 school locations Developed tracking process for MACs, reducing wait time and improving end user experience.