Product Development / Engineering lead responsible for building and operating services that power AWS EC2. My devops teams own critical platform services within EC2 Virtual Private Cloud (VPC), AWS’ Software Defined Network (SDN). Responsible for new product development of innovative services, driving AWS massive scale, and ensuring a seamless end to end customer experience for enterprises and startups across all geographies. My products support millions of customers, processing trillions of transactions per day, all in a secure environment that pushes the limits of technology built with an agile development methodology.

Selected by executive team to form and lead new business to deliver microservice based SaaS solutions solving security challenges for the Internet of Things (IoT). Reporting directly to COO and CEO, oversaw initial business plan development and strategy definition, build-out of new engineering, product management, product marketing, business development, solution architecture, and sales engineering teams, and initial market validation of key investment hypotheses leading to full P&L.• Evaluated market conditions and identified areas of strategic growth for company in adjacent markets.• Delivered 1.0 release of new product (MVP) in nine months through global agile development.• Signed five pilot customers in US and Europe to make rapid investment decisions about company’s IoT strategy.

Responsible for all engineering and product development for Verisign's Naming and Directory Services businesses, enabling more than 2 billion people to access the Internet reliably every day. Led product development for critical Internet infrastructure including the authoritative domain name registries for .com and .net Top Level Domains (TLDs), as well as .gov, .edu, the Internet root, and more. Expanded team from initial size of 40 engineers to 250 (developers, testers, architects, analysts, project managers) across U.S., Europe, and Asia. Platforms supported over 100 billion transactions per day with 99.99% contractual guaranteed uptime.• Launched value-added services to grow annual revenue 300% to over $1.2B while managing to industry’s strictest SLAs.• Launched company’s big data and analytics initiative, optimizing operations and establishing new company revenue streams.• Led strategic process improvements, including transformation to DevOps and Agile, open source policies and procedures, automated unit testing, peer reviews, change control board, project charter, and formalized risk management.• Instituted architectural roadmap and transformed platforms to RESTful services to align technical teams and reduce churn.• Implemented balanced scorecard KPIs to increase customer engagement while focusing staff on business objectives. • Increased rate of invention from zero to over 20 patents filed per year, protecting company IP.• Managed annual budget of up to $35,000,000.

Responsible for all Engineering activities within VeriSign's Naming Services Group. Directly supporting the registries behind the .com/.net top level domains, as well as .cc, .tv, .bz, .jobs registries. Other platforms include the .name registry, a value added service on top of regional country code registries, greatdomains.com, and two consumer focused retail applications.

Led enterprise program managers, project managers, and business analysts in support of company’s naming services and directory services business units. Directly supporting the General Manager, implemented methodology and tools to support allocation of investment funds against highest ROI projects. Collaborated with SSL business to implement more consistent processes and leverage organizational best practices.• Implemented new product introduction process to enforce gated decision-making and incremental investment in new product ideas during market tests and pilots.• Partnered with product management to improve relations between product and engineering by increasing transparency across groups.• Collaborated with all project stakeholders and developed enterprise-wide methodology for building and releasing SaaS products, using industry best practices, including Agile and DevOps.

As co-founder, held several senior technical and management positions including Director of Professional Services, Director of Product Development, Senior Director of Release Management, and Product Manager for Digital Asset Management software provider. Managed customer implementation teams, product development, and product management for enterprise, cloud and desktop solutions.Helped media-intensive, corporate, and government organizations manage repositories of rich media for brand management and supply chain management, using the Artesia Digital Asset Management (DAM) solution. Managed multiple concurrent software product development teams, using J2EE architecture on Windows and Mac platforms, with both browser-based and installed clients. Collaborated directly with executives from customers, including General Motors, Target, Campbell’s Soup, Whirlpool, U.S. State Department, MGM, HBO, and Time Warner, to identify and prioritize feature requests and create DAM business solutions.In professional services, grew company’s consulting business from scratch to over $6,000,000 annual revenue in 2½ years. Oversaw end-to-end delivery of customized solutions for enterprise customers, including DaimlerChrysler, General Motors, Tribune Media, People Magazine, AOL, and Southern Living. Developed decision support and tracking system for managing consultant utilization and monthly revenue prediction. Defined and launched “quick start” program to jump-start sales and provide entry-level solution for small customers. Defined and rolled out “solution accelerator” program for building pre-packaged, custom-developed solution from within services group.

Led end-to-end delivery of consulting engagements, ranging from software development to methodology audits to technology strategy definition. Managed teams of up to 30 consultants, developers, and QA engineers in five locations on $4,000,000 project to move The Hartford’s paper-intensive and error-prone surety bond business to the Web. Served as project manager, primary customer liaison, and chief architect of overall solution, helping customer double revenue to $100,000,000 in five years while reducing head count and leading to several follow-on projects worth over $1,000,000.

Oversaw all technology operations in new business unit delivering health, dental, and vision products to middle-market customers. Integrated several COTS products for policy and claims management with corporate financial, decision support, and other operational systems. Enhanced systems to support growing needs of burgeoning business, adding technical rigor to implementation methodology. Identified new technologies to integrate into solution, including Lotus Notes. Led ongoing IT operations and helped grow business to $50,000,000 in annual revenue, covering over 100,000 insured members.

Initiated rollout of UNIX technology to support first open systems development at company. Served as vendor liaison, solution architect, and system administrator for first several projects on UNIX hardware. Conducted knowledge transfer to enable business units to become self-sufficient. Performed analysis and developed strategy for company’s implementation of Massively Parallel Processing (MPP) technology. Worked closely with MPP vendors to marry business needs with technology capabilities. Developed tool set, integrating with PVCS for source code control and configuration management.

Built hobby into commercial company building and selling computer Bulletin Board Software (BBS) on Apple II and IBM PC platforms. Performed all software development and testing, marketing, sales, and support. Sold over 175 BBS systems to individuals and corporations, generating over $15,000 in sales from home-based business to fund my college expenses.