Scott Shields Email & Phone Number

Boca Raton, Fl, Us

Florida

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.Read more at: http://www.genesys.com/platform/cloud/purecloud

Boca Raton

ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.SpecialtiesVoIP based business communications systems, Unified Communications, IP PBX Phone Systems, Contact Center, Unified Messaging and Conferencing and Collaboration.applications, Cloud-based communications, Mobile UC, Hosted Business Phone Systems Websitehttp://www.shoretel.com IndustryTelecommunicationsTypePublic Company Headquarters960 Stewart Drive Sunnyvale, CA 94085 United States Company Size1001-5000 employees Founded1996

Cogent Communications is a global internet service provider whose network spans more than 30,000 miles and provides service in over 130 cities across 20+ countries. Cogent carries more than 11 petabytes per day of Internet traffic and connects to approximately 2,300 networks, including 330 peer ASes. Cogent has grown to become the second largest carrier of Internet traffic in the world with over 17% of the world's Internet traffic crossing its network.

RAMPRATE SOURCING ADVISOR AND STRATIGIC RESEARCH - Sana Monica CA 2006-2009Director, Business DevelopmentBuilt and developed direct global relationships with CXX level and other key product and management personnel for the purposes of selling our IT consulting, sourcing, research and advisory services. Proposed complex, strategic and cost saving solutions to fortune 2000 companies and other large government and enterprise organizations. Responsible for client engagement, team management, new and established revenue streams. Worked with Sales Team Development, added necessary contractors and resources. Built a direct vertical sales approach for the team to follow and managed the success of each account manager. Succeeded in selling into multiple fortune 200 companies

XO is a national data communications provider who offers world class telecommunication, data and network services to all types and sizes business. www.xo.com

Sold Carrier and large business Colocation GIGE and Fast E metro services

Miami

Directed start-up and establishment of three new health club facilities, including business and marketing plan development, planning and directing facility construction, and refurbishing/expanding facilities to increase client base. Installed diverse functions to maximize client satisfaction and revenue, including juice bars, pro shops, nutrition programs, child care, tanning, and kid's training. Developed and implemented efficient training, policies, procedures, and systems for over 80 employees, substantially reducing administrative and management overheads. Expanded corporate account and country club business; trained new sales team to cold call on large businesses and sell customized programs. Developed and implemented successful print, radio, television, and direct mail marketing campaign.

Held responsibility for marketing facilities-based local voice and long distance services, dedicated services, data, and Internet products to medium and large businesses. Developed procedures and sales techniques for start-up market, including sales force automation, marketing, products launch, and training in cooperation with Regional and Corporate Executives. Developed strong relationships with key accounts, including Major Universities, Hospitals, Auto dealerships, Banking, Hotels/Resorts, Builder developments, Internet companies, and Communications companies.Secured 600 clients, including company's largest account, attained 225% of sales quota.

Marketed and sold digital data products to medium and large businesses. Coordinated with CEOs, CTOs, and telecommunication managers to develop and provide complex telecommunication and data solutions. Managed customer network base of over 1500 customers, serving as single point of contact for support, sales and engineering functions.Maintained 99.4% retention rate of customer base while increasing revenue by 28%.