Scott Shields

Scott Shields Email and Phone Number

Strategic Advisor of AI and CX @ NiCE
Boca Raton, FL, US
Scott Shields's Location
Boca Raton, Florida, United States, United States
Scott Shields's Contact Details

Scott Shields personal email

Scott Shields phone numbers

About Scott Shields

Sales and Management professional20+ years experience as an evangelist, strategist, teacher and problem solver. Leading great sales teams and succeeding as an individual contributor. Successfully manages P&L’s, and drives attainment hitting revenue goals as high as $300M. Empowering good sales people to become great sales people leveraging traditional and non-traditional methodologies, with a passion for who I work for and who I work with.I am also a small business owner in my community. I have had and currently own business and franchises in Real Estate, Fitness, and automotive industries.

Scott Shields's Current Company Details
NiCE

Nice

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Strategic Advisor of AI and CX
Boca Raton, FL, US
Website:
nice.com
Employees:
13118
Scott Shields Work Experience Details
  • Nice
    Strategic Advisor Of Ai And Cx
    Nice
    Boca Raton, Fl, Us
  • Genesys
    Ai Solutions Manager
    Genesys May 2014 - Present
    Florida
    Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.Read more at: http://www.genesys.com/platform/cloud/purecloud
  • Shoretel
    Area Sales Manager
    Shoretel Sep 2011 - Apr 2014
    Boca Raton
    ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.SpecialtiesVoIP based business communications systems, Unified Communications, IP PBX Phone Systems, Contact Center, Unified Messaging and Conferencing and Collaboration.applications, Cloud-based communications, Mobile UC, Hosted Business Phone Systems Websitehttp://www.shoretel.com IndustryTelecommunicationsTypePublic Company Headquarters960 Stewart Drive Sunnyvale, CA 94085 United States Company Size1001-5000 employees Founded1996
  • Cogent Communications
    Regional Sales Manager
    Cogent Communications Jul 2009 - Jul 2011
    Cogent Communications is a global internet service provider whose network spans more than 30,000 miles and provides service in over 130 cities across 20+ countries. Cogent carries more than 11 petabytes per day of Internet traffic and connects to approximately 2,300 networks, including 330 peer ASes. Cogent has grown to become the second largest carrier of Internet traffic in the world with over 17% of the world's Internet traffic crossing its network.
  • Ramprate
    Director, Business Development
    Ramprate Sep 2006 - Jul 2009
    RAMPRATE SOURCING ADVISOR AND STRATIGIC RESEARCH - Sana Monica CA 2006-2009Director, Business DevelopmentBuilt and developed direct global relationships with CXX level and other key product and management personnel for the purposes of selling our IT consulting, sourcing, research and advisory services. Proposed complex, strategic and cost saving solutions to fortune 2000 companies and other large government and enterprise organizations. Responsible for client engagement, team management, new and established revenue streams. Worked with Sales Team Development, added necessary contractors and resources. Built a direct vertical sales approach for the team to follow and managed the success of each account manager. Succeeded in selling into multiple fortune 200 companies
  • Xo Communications
    Sr. Carrier Account Manager
    Xo Communications Sep 2002 - Aug 2006
    XO is a national data communications provider who offers world class telecommunication, data and network services to all types and sizes business. www.xo.com
  • Telseon Ip Services Inc
    National Sales Manager
    Telseon Ip Services Inc Nov 2000 - Sep 2002
    Sold Carrier and large business Colocation GIGE and Fast E metro services
  • Lifeguard Fitness, Inc
    Chief Operating Officer/General Manager
    Lifeguard Fitness, Inc Jan 1988 - Jan 2001
    Miami
    Directed start-up and establishment of three new health club facilities, including business and marketing plan development, planning and directing facility construction, and refurbishing/expanding facilities to increase client base. Installed diverse functions to maximize client satisfaction and revenue, including juice bars, pro shops, nutrition programs, child care, tanning, and kid's training. Developed and implemented efficient training, policies, procedures, and systems for over 80 employees, substantially reducing administrative and management overheads. Expanded corporate account and country club business; trained new sales team to cold call on large businesses and sell customized programs. Developed and implemented successful print, radio, television, and direct mail marketing campaign.
  • Adelphia Business Solutions
    Sr. Account Manager
    Adelphia Business Solutions Jan 1998 - Jan 2000
    Held responsibility for marketing facilities-based local voice and long distance services, dedicated services, data, and Internet products to medium and large businesses. Developed procedures and sales techniques for start-up market, including sales force automation, marketing, products launch, and training in cooperation with Regional and Corporate Executives. Developed strong relationships with key accounts, including Major Universities, Hospitals, Auto dealerships, Banking, Hotels/Resorts, Builder developments, Internet companies, and Communications companies.Secured 600 clients, including company's largest account, attained 225% of sales quota.
  • Uswest Communications
    Sales Manager
    Uswest Communications Nov 1993 - Aug 1998
    Marketed and sold digital data products to medium and large businesses. Coordinated with CEOs, CTOs, and telecommunication managers to develop and provide complex telecommunication and data solutions. Managed customer network base of over 1500 customers, serving as single point of contact for support, sales and engineering functions.Maintained 99.4% retention rate of customer base while increasing revenue by 28%.

Scott Shields Skills

Direct Sales Strategy Product Marketing Sales Management Co Location Solution Selling Sales Cloud Computing Management Telecommunications Crm Saas Sales Operations Selling Data Center Voip Business Development Networking Enterprise Software Start Ups Unified Communications

Scott Shields Education Details

Frequently Asked Questions about Scott Shields

What company does Scott Shields work for?

Scott Shields works for Nice

What is Scott Shields's role at the current company?

Scott Shields's current role is Strategic Advisor of AI and CX.

What is Scott Shields's email address?

Scott Shields's email address is ms****@****hoo.com

What is Scott Shields's direct phone number?

Scott Shields's direct phone number is +191723*****

What schools did Scott Shields attend?

Scott Shields attended Florida State University.

What are some of Scott Shields's interests?

Scott Shields has interest in Football, Exercise, Sweepstakes, Nascar, Home Automation, Home Improvement, Collecting Art, Reading, Sports, Watching Auto Racing.

What skills is Scott Shields known for?

Scott Shields has skills like Direct Sales, Strategy, Product Marketing, Sales Management, Co Location, Solution Selling, Sales, Cloud Computing, Management, Telecommunications, Crm, Saas.

Who are Scott Shields's colleagues?

Scott Shields's colleagues are Karla Renee Saavedra Gamboa, Sangay Tenzing, Victor Vang, Shai Cohen, Kiran Tolani, Sajjad Ali, Jiji Thomas.

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