Deann Seneff Email & Phone Number

Greenwood Village, Co, Us

Greenwood Village, Co, Us

At NexusTek, we are a managed IT service provider who specializes in meeting the IT needs of small and medium-sized businesses. Our clients outsource their technology needs to us so that they can concentrate on their core business. By using NexusTek as your managed IT service and support provider, you can rest assured that your business will be constantly up to date with the latest relevant technological innovations. Additionally, we partner with best-in-class technology vendors to ensure that your technology hardware and software are well maintained. Furthermore, we also provide disaster recovery services and support so that your data can be readily restored in the event of a disaster.

As the IT Operations Management Director I provided strategic direction, and participate in IT planning activities bringing current knowledge and future vision of infrastructure, technology, systems and best practices (ITIL) as it relates to the needs of the agency. I was responsible for the IT service delivery management of The Service Desk, Collaboration, Database Teams, Server Operations, Network Operations and Security, and other technology platforms shared across the enterprise. While working in tandem with Service Delivery Managers/Product Managers and will coach/mentor junior management. In addition, I was responsible for departmental decisions and the management for shared services, collaborative services, and the service desk.• Responsible for overseeing key IT projects and initiatives, budgeting, equipment and personnel on the Operations side of the agency.• Establishes short- and long-term strategies related to the organization’s information management and processing systems, including datacenter, computers and peripherals, hardware, software, and networks.• Selects, trains, motivates and evaluates personnel; provides or coordinates staff training; conducts performance evaluations; implements disciplinary actions and terminations; maintains discipline and high standards necessary for the efficient and professional operation of the department.• Participates in the development and administration of the Information Technology Department budget; forecasts additional funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements mid-year adjustment.• Facilitates effective communications across all levels of the organization to ensure the effective delivery of appropriate information technology solutions, services, and products.

Phoenix, Arizona, Us

Responsible for providing a portfolio of IT, software, and technology services that meets the needs of customers. Responsible to ensure that the delivery of advanced technologies and solutions is done with a professional, direct and personalized service method.

Phoenix, Arizona, Us

Oversees and supervises staff in the Service Desk and Desk Top Support roles. Manages all aspects of IT endpoint support, and application support. Including: research, evaluation, and recommendation of new technology. Ensures appropriate technical support is available for multiple locations. Tracks high priority issues, including root cause analysis and problem identification, and assesses scope of impact.

Phoenix, Arizona, Us

I manage the Active Directory, Exchange Administrators and Application Access departments.

Atlanta, Ga, Us

ADERANT is a comprehensive business management software provider for law and professional services firms of all sizes, and is the world's largest independent legal software company.; Managed the full-life cycle for the SharePoint project consisting of gathering data, implementation, testing and maintenance. Managed the telecommunication for the region which included the phone systems, firewalls, routers and switches. Programmed the backup of all of the production systems and data files.P&L responsibility consisting of all of the hardware and software purchases.Ensured the user access and security of the ADERANT/Omega Legal Systems infrastructure and systems.Responsible for regular backup for all production systems and data files with tested recoverability.Worked with other regional IT teams to ensure consistency of standards, optimal availability of the systems, (Active Directory, spam agent, Microsoft Exchange 2010, SCCM) both domestically and internationally. Responsible for 300+ external/internal customers with escalated help desk scenarios.

Since 1975 Omega Legal Systems, Inc. has proudly set the pace of product development and innovation by introducing many ‘firsts’ in the industry. Led by founder and president Don Gall, Omega continues to bring the best, most flexible and fully integrated software to market for mid-to-large size firms year after year.

American Traffic Solutions, Inc. (ATS) is a leading provider of technology and business solutions for photo traffic safety and electronic toll enforcement programs worldwide.

Flypaper is the easiest way to create, edit and share Flash-quality content that can be used for live presentations or over the web. Engage your next audience, meeting, interview, training session or event - or impress your friends and family - by creating cool Stories that make an impact.

has proudly set the pace of product development and innovation focused on Financial and Practice Management Software for law firms, Time, Billing & Accounting Software. CLIENT SERVICES Provided customer support to the financial and law-practicing management software clients.Maintained the highest level of customer care while demonstrating a friendly and cooperative attitude.Maintained a call support tracking system including logs, reports and documentation.Demonstrated flexibility in satisfying customer demands in a high-volume, production environment.Performed upgrade manager duties which included scheduling and review customs.Conducted New Features Internet Training sessions for clients.Designed, developed and implemented new web interfaces, graphics and layouts.Responsible for web design that included maintaining the company Internet/Intranet creation, graphics and web content.

Web designer for high end small companies.