Bringing decades of customer & technical service, infrastructure, operations & logistics experience to Corporate, Non-Profit, Entrepreneurial, Outdoor Industries sharing a lifelong passion for service, the outdoors & photography combined with a disciplined approach to Outdoor Adventures and helping others to experience their best outdoor adventures, everything from day trips, weekends, vacations, get aways, and more. A USNR Veteran, former Red Cross Disaster Services Volunteer, Wine enthusiast, avid cyclist, triathlete, hiker, backpacker, kayaker, surfer, paddle boarder, current AT Trail Ambassador, Hike Leader, former Nantahala Hiking Club VP, NHC member, ATC member, wilderness advocate. Formerly a hands-on technical professional with a proven track record of training, evaluation, testing, development, troubleshooting, technical support, repair, hardware and software installation and support – maintains excellent interpersonal and communications skills: a team builder and leader in maximizing current systems resource usage/availability while developing new uses for existing and emerging technology across many industries & markets.Specialties: Advanced Technology, VOIP, SysAdmin, Technical Support, Training, Engineering Customer Service, Hardware, Software, Windows 7-10.x, Linux, OS X, NAS, Routers, Switch, Network troubleshooting, configuration, layout, Hardware/Software installation, configuration. System Administration across most OS & HW platforms. QA Testing bringing systems out of test into production, Protocol/Transaction analysis across protocols & systems, Systems Operation, Troubleshooting for root cause identification and resolution, customer service & support across industries and markets for business & non-profit organizations.