Donald Smith Email & Phone Number

As a professional leader, I possess extensive experience in sales, operations, strategy development, customer experience, and business management. My executive tenure in the automotive industry encompasses building and overseeing multi-line operations, spearheading start-ups, and excelling in sales budgeting and forecasting. I have a proven track record in dealer development, fixed operations, and both wholesale and retail operations management. My expertise also includes marketing program execution, budget administration, as well as skillfully handling acquisitions, divestitures, and negotiations.• Business Development & Revenue Management: Handled P&L for business units while delivering and exceeding revenue achievement through strategic planning and relationship building across the organization• Problem-Solving Skills: Identified internal and customer-facing issues and provided actionable solutions, while continually enhancing business processes and ensuring ultimate customer satisfaction• Global Leadership: Directed and collaborated with cross-functional teams worldwide, fostering operational enhancements in the sales process and revenue growth through shared solutions• Strategy & Partner Development: Led corporate and North America strategy development, resulting in capital investments, channel partnership collaborations and numerous M&A opportunities and acquisitions• Product & Technology Proficient: Deep experience in the ideation, needs-based analysis, sales and implementation of new products including custom, IoT, enterprise, API and SaaS-based cloud solutions• Measurement-Driven Approach: Set and achieved sales and operational goals using KPIs and other measurables• Talent Management: Superb skills in talent acquisition, training, coaching/mentoring, and supervision of teams, maximizing productivity, accountability and personnel performanceAdditionally, I am a dedicated community leader with a history of involvement in Detroit area health and youth-focused non-profit organizations and boards.