Danilo Soares Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

São Paulo, São Paulo, Brasil

• Contributed to the development of the User Experience (UX) and User Interface (UI) for the "Shoppers," Customer Data Platform (CDP), and Data Management Platform (DMP) products, collaborating effectively with various.
• Participated in the UX research, ideation, and architecture process in partnership with the product area.
• Designed and documented novel UX solutions and enhancements, ensuring alignment with both business objectives and technological constraints (considering processes, personnel, systems, and information).
• Produced wireframes and prototypes (utilizing Figma) for the desktop platform.
• Conducted quality assurance (QA) testing from a UX perspective, verifying implementation fidelity within established sprint cycles.

São Paulo, Brasil

• Coordinate projects to implement solutions and communicate with those involved. Interact with different project roles, development teams, data, and suppliers.
• Lead the ideation process of the solutions, along with the business areas. Critically understand operations, processes and systems.
• Design new business solutions (internal and external to the organization), business and technological requirements (processes, people, systems and information).
• Identify projects, define scope and document business requirements.
• Contribute to technology decisions to enhance the company's digital transformation.

São Paulo, Brasil

• Experience in highly complex projects, using agile methodologies, multidisciplinary teams and UXUI Design tools / methodologies. I have a collaborative posture, experience in leadership by influence and negotiation.
• Creation of graphic designs for visual communication of campaigns and content. Management and review of brand visual identity.
• Creation and management of content and marketing actions on clients' social media, adapting visual and textual communication.

Santiago Province, Chile

• Participation in the development of projects with the technology area, using the Scrum method, in the migration/decentralization of the Editorial, Quality Assurance and SAC of Brazil operations to the LatAm structure.
• Responsible for building the management indicators panel for customer service Brazil (Decision tree).
• Participated in the migration of customer service processes and LatAm management KPI metrics.

São Paulo E Região, Brasil

• Responsible for a team of 3 reviewers, for operational control of performance and innovation in systems and tools.
• Pipeline creation/maintenance and creation of Salesforce dashboards to support teams.
• Responsible for hiring and training of operation analysts.
• The focal point on operational support and process development on Salesforce, AdminTool, Dealstate and Gazebo platforms; implementation of corporate customer relationship strategies and CRM campaigns.
• Admin LATAM of global CRM (Zendesk) and Gazebo systems; and nationally responsible for the implementation of international editorial tools.
• Responsible for the creation and management of Editorial ERP reports and internal communication of the obtained metrics.

São Paulo E Região, Brasil

• Responsible for a team of +10 designers, who control the visual identity of the deals and maintain the company's editorial standard at its headquarters in Brazil.
• Responsible for hiring and training designers.
• Direct contact with Sales and Planning departments, among others, to establish a team-driven environment.
• Handle time and urgency, develop processes and establish new staff procedures, motivational practices and intellectual innovations inside and outside the department.
• Pipeline creation/maintenance and creation of Salesforce dashboards for team support.

São Paulo E Região, Brasil

• Responsible for a team of 4 editors, which controls all texts and images of all deals published online, by the company's editorial brand style at its headquarters in Brazil, developing the company's voice in Brazil.
• Personnel management in the intellectual and commercial development of the editorial team; hiring and training employees.
• Direct contact with Sales and Planning departments, among others, to establish a team-driven environment.
• Handle time and urgency, develop processes and establish new staff procedures, motivational practices and intellectual innovations inside and outside the department.
• Pipeline creation/maintenance and creation of Salesforce dashboards for team support.

São Paulo E Região, Brasil

• The focal point in supporting the coordination, leadership and development functions of the design team.
• Creation of graphic pieces for marketing campaigns, landing pages, and internal communication.
• Image editing for deals published on the site. Maintaining these deals and the operational skeleton of the site.

São Paulo E Região, Brasil

• Image editing for deals published on the site. Maintaining these deals and the operational skeleton of the site.
• Management support in the control and development of the Design team.

São Paulo E Região, Brasil

Image editing and maintenance of deals published on the site.

Product Manager

450 horas divididas entre aulas, desafios, projetos práticos e mentorias.

9-Weeks-Full Time Bootcamp (532H) Ux/Ui (User Experience / User Interface Immersive Program), Ux/Ui Design

Applying design thinking in conjunction with lean and agile methodologies: - Principles of user-centered design - How to organize and.

Vusial Arts - Graphic Design, Arts / Design