Lionel D'Souza Email & Phone Number

Horsham, GB

London, GB

• Portfolio Architect, leading architecture & teams in delivering innovative, industry-leading solutions, while driving significant performance improvements and business agility.Tech Domains:Microsoft Power Platform & AI.
• Excellence - The British Insurance Technology Awards (ICE)
• More Than Hero 2021 – Driving Innovation in Technology
• Best performing RSA team 2021

London, GB

Working to drive innovative, cost-effective and sustainable solutions across a complex cloud and on-premises estate: +Technologies in use: Microsoft Azure (Notification hubs, Cosmos DB, Power BI, Function Apps, Service Bus, Azure AD, Application Insights, Crash Analytics, WebJobs, Azure SQL, Azure Service Bus, etc.), Azure API management, SSO, Intune.

London, GB

- Worked within the Business and Solution architecture domains to deliver a new CRM system, in a transformation program - Microsoft Dynamics 365 (cloud)- Designed solutions to work with legacy on-premises and new cloud applications, while consciously planning towards reducing technical debt- Integration of systems through enterprise service bus - NSB /.

London, GB

• Senior Analyst - supported the BAU and project activities for the enterprise applications portfolio
• Supported the applications support team - dealt with on-going and identifying potential upcoming system issues, evaluating end-user impact and coming up with software fixes
• Worked with system architects, project teams and subject matter experts to define requirements and identify scope for updates to existing solutions
• Systems integration – designed and built software systems architecture
• Led the execution and delivery of projects using Agile methodology
• Defined Solutions architecture governance policies

Arlington, VA, US

• Senior Business Systems / Applications Support analyst for a globally-operating, 24/7 business; supported the process review, design and implementation of functional system requirements.
• Software development using Agile methodology, on the.NET platform, primarily in C#.
• Led I.T-led initiatives outside the U.S, ensuring compliance with business and regulatory requirements.
• Change review board member – Review and approve process and systems change requests whilst balancing the needs and limitations of the business and the I.T systems.
• Worked with key (technical and non-technical) Subject Matter Experts, to identify system and process upgrade opportunities, and to provide business-as-usual support.
• Worked on deriving business value from I.T investments, by providing performance metrics of new, existing and proposed I.T solutions.

Arlington, VA, US

• Integrated the industry-leading Boeing 787 aircraft training systems – the first of its kind in Europe.
• Awarded an Exceptional performance award for restructuring the in-house Learning Management System, enabling efficient training management.
• Led a team of I.T analysts in the B2B environment migration activities, for the EMEA region; mentoring other non-EMEA regional I.T analysts in similar activities.

Horsham, West Sussex, GB

Master Of Science (Ms), Computing - Software Engineering

Bachelor Of Science (Honours) (Bs), Computing - Software Engineering

Higher National Diploma, Computing - Software Development