Daniel S. Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona

As a Field Operations Manager for Peloton, my responsibilities included:• Launched brand new facility as Operations Manager, building from a team of 15 Team Members in 2019 to roughly 100 Team Members in 2021, including 4 salaried Supervisors and 5 Team Leaders across multiple work-centers• Maintained a safe work environment, following all OSHA/COVID compliance standards in an effort to drive safety as a top priority on a daily basis• Built and sustained a diverse/inclusive culture while retaining annual/quarterly engagement survey scores of 90%+, ensuring continued focus on Team Member needs• Drove national implementation of lean principles across all operations, perpetuating continuous improvement while focused on objectives involving 6S integration, gemba walks, push/pull methods, spaghetti diagrams, etc.• Developed and implemented several SOPs, including bike build assembly, leadership standard work checklists, warehouse branding checklists, etc., driving for continuous improvement and standardization across all field operations• Focused on talent development, resulting in 3 salaried promotions within 1 year, supporting in building out tomorrow’s leaders• Managed various KPIs, including customer satisfaction (CSAT), warehouse safety, driver safety, quality assurance, in-home damage claims, inventory compliance, etc.• Managed monthly budgets/overhead costs, hyper-focused on cutting cost by managing waste, efficiency, and productivity• Partook in various stretch assignments, including operating as acting Regional Manager for ~4 months, successfully leading operations across Arizona, Utah, Colorado, and Texas• Engaged in routine peer mentorships, supporting in nationwide talent development to drive leadership growth while supporting growing business needs• Onboarded and trained new Managers across the nation, focused on building our core leadership teams

Southwest Region (Az, Ut, Co, Tx)

As a Regional Manager of Field Operations for Peloton, my responsibilities included:• Stepped in as acting Regional Manager for ~6 months in the absence of our dedicated Regional Manager (LOA), successfully leading operations across Arizona, Utah, Colorado, and Texas• Managed team of 5 Operations Managers, 20 Supervisors, and over 500 Team Members across 4 states• Built and launched new initiatives across a new region, driving continuous improvement and talent development across 6 distribution centers• Developed streamlined system of communication across Managers, enabling cohesive partnership when identifying gaps in business operations, allowing each location to flourish across multiple KPIs• Created national field operations contest, fostering friendly competition across KPIs, including field/fleet/warehouse safety, inventory compliance, customer satisfaction (CSAT), and COVID safety compliance. This ended up becoming international in scale, as our International Director of Operations adopted this contest within our UK markets• Managed regional KPIs across the Southwest region, including field/fleet/warehouse safety, customer satisfaction (CSAT), warehouse production/build times, delivery lead times, staffing/retention, overtime management, talent pipeline, inventory compliance, etc.• Engaged in peer leadership across several distribution centers, supporting the development of a leading region across 5 regions nationwide • Continuously fostered environment of partnership, routinely partnering with various department heads to support holistic business goals

As an Executive Team Leader of Logistics for Target, my responsibilities included:• Lead a team of 70+ employees and team leaders across several operational processes to achieve maximum efficiency and productivity• Composed a weekly schedule for all employees and leads within the operations field to ensure successful and timely completion of tasks• Trained onboarding Executive Team Leaders in the Logistics field, expanding Target’s core leadership team• Utilized numerous leadership techniques to accommodate a diverse group of employees, promoting both a positive and productive culture in the workplace• Delegated day-to-day tasks to multiple leaders in the building in order to create a positive guest experience while also attaining our daily efficiency goals, finishing our day’s work on time and beating our sales goal• Strategized operational changes in the logistics process, fostering continuous improvement in our store’s operational efficiency and effectiveness • Held all team members/leaders accountable by executing effective talent management• Worked collaboratively with peers that own different work-centers to achieve an overall shared goal, impacting our store’s bottom line• Upheld multiple vendor partnerships via strong communication to strategically place each vendor’s merchandise on the floor in a manner that will help drive sales• Promoted a strong selling culture by working side-by-side with the team on dialogue techniques with guests, impacting both our overall guest experience and our bottom line

Bachelor Of Arts (Ba), Business/Corporate Communications, Magna Cum Laude

Bachelor Of Science (Bs), Business Administration And Management, General, Magna Cum Laude