As an IT specialist I have over 15 years of experience. I have 5 years documented experience from the completion of my degree. I have 10 years of undocumented experience on a personal level that shows my passion and drive for the growing field. - Specializes in effective trouble shooting of all equipment and possess the desire to not give up until the problem is found and the equipment is functioning at optimum levels.- Has extensive hands on experience with operating systems XP-8.1 and servers 2003, 2008 and 2012.- Displayed working knowledge of Linux OS, DHCP configuration, desktop securities/patch application and control DLP, Active Directory, Microsoft suites and Microsoft based programs, and more.- Skilled in customer service, especially working with non-technical persons and/or de-escalating situations with unsatisfied customers.I have a proven track record in my ability to multi-task and prioritize in any environment. I have displayed my desire and drive when it comes to any learning opportunity and take any advantage to expand my knowledge base.My career objective is to secure a position as a valued member of a fast paced forward thinking company.
Listed skills include Software Installation, Hardware, Switches, Cisco Technologies, and 41 others.