Engineering Consulting and Certification ServicesAs Technical Assistant to exida’s CEO, I provided crucial administrative support that gave the CEO previously unavailable information and freed time in his schedule for managing his role's responsibilities and the company’s growth.Accomplishments:• Created documentation regarding company procedures, job descriptions, Human Resources-related forms, how to use the time-tracking system, general software tips and other, miscellaneous knowledge, posting all the information on the company's SharePoint site for employee use as applicable.• Created and implemented a Certification Renewal Program, capturing previously lost business for the Certification Sales team.Project Management:• Performed research to familiarize myself with Ireland's "Bike to Work" initiative. I created documentation and an application compliant with Ireland employment law so that the company's Ireland employees could take advantage of the opportunity.• As part of a team, researched and recommended a web-based time tracking system to the CEO for employees’ timesheets that had data reporting capabilities. Implemented the system, trained employees on its usage and administered its continued development and maintenance. The system enabled the CEO and managers to monitor project progress and profitability against budget and to determine what projects engineers were currently working on and when they would have availability for a new project assignment.• Researched LinkedIn Recruiter and recommended it to the CEO for the company’s hiring needs, reducing the time it had taken to fill a position by more than half over previous methods. I administered the system and managed the company’s employee recruitment and onboarding administrative processes.• Planned and implemented conversion of all Human Resources’ paper personnel records to SharePoint files, creating an electronic filing system compliant with federal laws and guidelines.

Hospital AdministrationAs the Administrative Coordinator for UHS' Senior Vice President, I managed a very heavy, constantly changing calendar. I created domestic and international travel arrangements, coordinated and scheduled meetings, managed expenses and provided appointment-based personal support. I also provided support to the Director of Corporate Development upon her request.Accomplishments:• Built relationships with executives and their assistants which was key to facilitating the large number of daily meeting requests effectively.

John Templeton Foundation, Conshohocken, Pennsylvania, Philanthropy, 2018Association for Frontotemporal Degeneration, Radnor, Pennsylvania, Rare Disease Nonprofit, 2017Star Medical, Inc., East Norriton, Pennsylvania, Medical Equipment Supplier and Manufacturer, 2017Anthony & Sylvan Pools Corporation, Doylestown, Pennsylvania, National Pool and Spa Builder, 2016Teva Pharmaceuticals, North Wales, Pennsylvania, Global Pharmaceuticals, 2015 - 2016Provided comprehensive administrative support to C-suite executives within the above companies, including calendar management, travel arrangements, expense management, meeting planning and personal support. Served as liaison to Board of Directors, managed office operations, organized and managed company fleet and facilitated employee onboarding and HR record compliance. Developed and managed policies and documents, handled purchasing and facilities management and provided basic IT services.Project Management:• Completed the incorporation of a large backlog of paper legal records into the main filing system, creating file identifications and correcting misplaced records as noted during the process.• Volunteered to assume a project for another department that involved reviewing a large amount of paper client records for contract-related documents. I extracted and scanned the signatory documents, attaching each to its appropriate electronic record in an existing database. Created cross-reference for each document in the applicable main electronic client record to streamline the retrieval process.• Working with agencies, interviewed and hired a Housekeeper for the CEO’s personal residence to maintain the cleanliness of the home and complete errands for the CEO. Worked closely with the Housekeeper to ensure the satisfaction of the CEO.

Financial ServicesIn my capacity as Senior Administrative Assistant to the Region President and First Vice President, I provided proactive support by managing calendars, scheduling meetings, planning events, spearheading the client entertainment program, managing travel arrangements, handling expenses, performing committee work, supervising the Reception Department and providing appointment-based personal support while effectively managing constantly shifting priorities.Project Management:• Requested and assumed responsibility for managing the Region’s multi-tiered client entertainment program from the Region President, freeing time in his schedule. Analyzed and reduced the program’s catering costs for the company by one-third. Modified allotment of ticketing to better suit Sales’ requests on behalf of their clients.• Analyzed Reception Department function, requesting and receiving responsibility for its supervision. Hired a Receptionist and mentored her to eventual assumption of a banking role within the company. Successfully developed the structure of the Department into two, part-time roles, negating the need for disruption of other executives’ assistants’ time to cover the desk.• Assumed corporate Philanthropic Committee responsibilities for the Region into my role. Coordinated employee volunteer programs in conjunction with the Employee Volunteer Council, including management of the Region’s annual Mentoring Matters program supporting the Region’s local Big Brothers, Big Sisters chapter.

Not-for-profit Trade Association ManagementIn my role as Executive Assistant, I provided comprehensive, proactive administrative to the Owner/CEO by managing both the CEO’s and the staff’s calendar, scheduling meetings, planning educational and social events for multiple client groups, making travel arrangements for the CEO and clients, managing the office, supervising Reception and supporting the Board of Directors and Board of Trustees for two client groups with agendas, note taking, reporting and follow up.Accomplishments:• Recognized by the CEO for utilizing initiative, self-motivation and discretion.• Appointed by CEO as Staff Liaison to a major client group, composed of the leadership of each Association member company, responsible for all communications and concerns between the client group leadership and the CEO.• Represented the CEO’s authority to staff and all client groups when the CEO was not available.• Advanced company’s technological capability working in conjunction with the company’s IT vendor.• Developed and instituted a 12-month Action Plan to give direction to staff, alleviating the stress of last minute preparation by staff for client events which resulted in improved client satisfaction.• Developed extensive electronic and paper file documentation systems, enabling easy retrieval of historic information by staff, improving client services and providing proper historic maintenance of both the Board of Directors’ and Board of Trustees’ meetings.