Dan Thompson Email & Phone Number

Denver, Colorado, United States

Managed the upgrade of the Wescott, Sibley and Maplewood liquid gas plants in Minnesota. Project Involved: o A complete replacement of the SCADA System. This system controls the mechanical operation of the plants. o External vendor management of multiple suppliers and contractors. o Implementation of the required information technology infrastructure. o Design and management of the necessary construction work.o Extensive Training and documentation for Xcel Operational Personnel and Regulators.

Denver Metropolitan Area

E-470 Public Highway AuthoritySenior Project Manager • Managed the implementation of a COTS cloud-based call center application for all customer based incoming and outgoing calls to the Highway Authority. • Project involved: o Integration of a PCI compliant credit card processor to ensure the encryption and obfuscation of all credit card related data. o Integration of a voice recognition system that comprehensively enabled most callers to complete their requests without needing human intervention. o Reporting interfaces to legacy applications. o Planning and deployment of all hardware and software.o Training and assimilation of all existing staff members to the new system in a work at home configuration. Vail ResortsSenior Project Manager • Successfully managed a merger / acquisition project to integrate five new resorts which included: Crested Butte, Mt. Sunapee, Mt. Okemo, Stevens Pass and Stowe Mountain Resort.• Project involved: o Complete integration of all retail and rental related activities at each resort.o All phases of a normal project including an extensive, initial discovery phase to understand the upcoming operational impact to each resort based on the deployment of the Vail Resorts operating model.o Planning and deployment of all hardware and software.o Training and assimilation of all existing staff members at each resort.o Budgetary responsibly for all aspects of the integration.o Conversion of all online presence and retail / rental operations for each resort.

Greater Denver Area

• Successfully managed multiple enterprise-wide projects which included: o An enterprise-wide SharePoint upgrade from 2007 to 2016. o An Oracle / Hyperion reporting upgrade.o A major rewrite of the reporting functionality for multiple petroleum products from all MarkWest sites nationwide. o Several other smaller projects as assigned.

Broomfield Co

• Successfully managed a project to reorganize their Reservations Call Center from a centralized model with all call center employees in Keystone, CO., to a decentralized model of work at home agents. This was an agile project utilizing JIRA.• Project involved: o Complete redesign of the commission structure for reservation agents. Along with the leadership of the Reservations Group and Finance Team, we conducted an in-depth analysis of current status verses industry best practices and received approval of our proposed plan.o Implementation of a new cloud-based commission system. This involved all aspects of a traditional COTS/ SAAS Project including: Requirements Gathering / Business Requirements Signoff RFI / RFP and vendor negation Project Planning / Monitoring Significant integration of legacy systems Testing: integration, system, and user acceptance testing End user training / organizational change management

Greenwood Village Co

This was a six month contract position. Excellent references available. Consulted with a local real estate investment company to implement several projects: - The migration of SharePoint 2010 to Office 365 (Cloud based SharePoint).- Lead an initiative to implement package lockers on an enterprise wide basis.- Managed the conversion from an on premise service desk offering to a cloud based solution.

Boulder, Colorado

As the Senior Project Manager I was responsible for all aspects of the projects including:• Budgetary Compliance• Kickoff / Close Meetings• Risk and Issue Management • Creation and maintenance of project schedules / Gantt Charts• Communication between clients and internal engineering resources• Change management including change requests• Status updates / meetings; both internal and externally with clients• Post mortem reviews• Internal business process analysis • Training clients – Microsoft Lync / Polycom / Plantronics IP Devices These projects included:• Unified Communications• Storage• Virtualization• Networking• Wireless• Backup / High Availability / Disaster RecoveryTechnologies utilized included:• Cisco Switches and Routers • Microsoft Lync• Microsoft Exchange• Office 365• Microsoft Window Sever• Microsoft Direct Access (remote access)• Microsoft System Center• Nimble Storage• Polycom Video Conferencing / IP Handsets

Denver

Led all business analysis / business process improvement initiatives. Created the synapse between internal business leaders and the technology group. Created and maintained the IT Project Management Office (PMO). Negotiated and managed several external vendors during RFP, implementation and support. Successfully managed numerous projects including a major upgrade to the Yardi (ERP) System. Other projects included Procurement, Accounts Payable, Rightfax and several business improvement initiatives using SharePoint, SharePoint Designer and K2. These projects included a significant degree of automated workflows and processes.

Program - Project Management of three initiatives including a major upgrade and the development / modification of two enterprise wide applications. This included the management of on an offshore vendor for significant portions of the business analysis, development and portions of the QA testing process.

Responsible for all aspects of the Frontier Airlines PMO including the creation and training of a Frontier Airlines specific project management methodology and the creation or modification of project management related tools and templates. Project management responsibilities included:• Overall business analysis and project management for Frontier’s Sales / Distribution and Revenue Accounting Departments. • Implementation and management of the Frontier / US. Postal Service national cargo distribution system. • Implementation and management of an enterprise wide automated time and attendance system.

Achieved an architectural and working understanding of the numerous, disparate physician practice management systems within the AOR national network of clinics. Additional responsibilities included: - Selection and contractual negotiation with the vendor selected as the national electronic commerce provider to AOR. - Strategic and tactical planning of both the national and site-specific electronic commerce implementations.- Implementation related supervision of both electronic commerce vendor and the practice management vendors at each local AOR location.- Education of AOR executive, clinical and field personnel relating to the AOR national electronic commerce strategy.- Creation and maintenance of project momentum from AOR executive, clinical and field personnel.- Strategic leadership in the creation, project definition, and implementation of new electronic commerce products.- Creation of all national and site specific project plans, implementation documents, training materials, configuration diagrams, and post implementation survey materials. Based upon post implementation surveys completed by AOR field and clinical personnel, the AOR national electronic commerce initiative was the highest rated AOR information systems implementation project based on: training, documentation, project management, post implementation support and confidence in the product.