Dan Mccreary Email & Phone Number

The Hotel Hershey

Grand Hyatt Washington

Functioned as assistant front office manager and manager on duty at an 897-room, full-service hotel. Oversaw front desk, bell, door, and PBX operations on all daytime shifts; frequently worked as night audit. Managed one of the largest hotels in DC while also actively striving to provide every guest the "perfect stay."

Hyatt Regency Grand Cypress

Relocated temporarily to assist rooms operation at a 779-room, full-service resort during staffing shortage. Demonstrated adaptability and flexibility by taking on both front office and housekeeping management roles.

Hyatt Centric Times Square New York

Shared responsibilities with Director of Revenue Management to oversee a 487-room, full-service hotel. Produced and interpreted strategy reports, assembled presentations, and conducted in-depth data analysis.

Hyatt Regency Scottsdale / Andaz Scottsdale

Made strategic decisions and created forecasts for both a 493-room resort and a 201-room resort. Led weekly strategy meetings with respective general managers and leadership committees at both resorts. Collaborated frequently with rooms operation to manage inventory-related tasks such as engineering projects. Earned recognition as Leader of the Quarter (Q2.

Hyatt Regency Scottsdale / Andaz Scottsdale

Gained experience in core competencies of revenue management in preparation for Revenue Analyst role. Rotated throughout all areas, including front office and housekeeping, during first several weeks at Regency. Took charge of inventory management for hotel-wide guestroom renovation in summer 2016. Played central role in site studies and system builds in.

Vita Nova Restaurant

Contributed to the operation of à la carte dinner service at the University’s student-run fine dining restaurant. Spent at least one complete shift in every front-of-house and back-of-house position, from server to sous chef. Utilized and built on skills acquired in a previous semester working the restaurant’s buffet-style lunch service. Continued to.

Newark, DE

Contributed to the operation of a fast-growing real estate development and management company. Assisted staff in day-to-day activities and interacted with current, future, and prospective tenants.

Hyatt Regency Chesapeake Bay

Contributed to upkeep of guestrooms, public areas, and grounds of a 400-room, full-service resort. Ran boards, completed payroll and scheduling, and conducted pre-shift meetings in both English and Spanish. Inspected rooms, documented results of inspections, and provided feedback to room attendants accordingly. Communicated effectively with front office.

The Hotel Hershey

Performed check-ins and check-outs and carried out various other duties learned during internship. Strived to expand skill set by picking up PBX shifts as well as opening/closing front desk shifts on own.

The Hotel Hershey

Worked with front desk staff to optimize the arrival/departure experience at a 276-room, full-service property. Made room assignments, processed payments, answered telephones, and provided hotel information. Participated in management-level staff meetings and underwent extensive inter-departmental cross training. Ranked first among all front desk agents in.

Courtyard By Marriott Newark-University Of Delaware

Completed 108 hours in entry-level and supervisory roles at a 126-room, limited-service property. Spent time in positions ranging from front desk and housekeeping to administration and manager on duty.

Office Of Alumni Relations

Communicated with other staff members to ensure timely, efficient completion of diverse tasks.

Hersheypark

Sold admission tickets and managed cash register and point-of-sale computer system. Interacted extensively with park guests, handled questions, and addressed issues and concerns. Completed daily financial paperwork and assumed various other administrative responsibilities.