Todd Prather Email & Phone Number

Gig Harbor, Wa, Us

Gig Harbor, Wa

Responsibilities include service facilitation and support for Senior Ministerial staff during weekend worship, and special church functions/events that serve large south Puget Sound congregation and surrounding communities. Liaison for operations staff and multi-group volunteer resources. • Coordinated and delivered training/ safety and security programs including staff, volunteers, contracted services and technical systems.• Successfully transitioned volunteer role to staff position.

Gig Harbor, Wa

Oversight responsibilities for the new tolling environment of the second Tacoma Narrows Bridge. Responsibilities also included coordination, facilitation and training for multi-level operations staff. Full-cycle Cash Management. Emergency Management Site Coordinator.• Successfully managed integration of plaza operations staff with maintenance department, department of transportation and local law enforcement.• Coordinated SAS 70 audit data to ensure contract compliance.• Communicated effectively and reliably with multiple external user groups.• Oversaw equipment integrity and operation.

Tacoma, Wa

Recruited from Disney. Responsible for strategic and operational management of corporate office infrastructure. Accountable for overall attainment of operational objectives. Management responsibilities also included marketing and public relations.• Planned and identified project goals for facility relocation; and led team to execute successfully.• Successfully facilitated complex communications and operations requests between IT and end-user.

Orlando,Florida

Multiple, Progressively Responsible Guest Experience Management Roles: Guest Relations Host, VIP Tour Guide, Executive Handler, Facilitator- Disney Institute, Select Member Resorts Task Force, Test Script Writer- Global Y2K Compliance Task Force, Tier Two Support- Walt Disney Travel Co.Facilitated the Disney Institute “Disney Approach” series that included People Management, Customer Loyalty, Resource Management and Quality Service programs. Provided resort-wide logistical support for celebrities, dignitaries, heads of state and senior executive corporate staff, ensuring confidentiality and The Disney Experience. Operational responsibilities at three resorts: Polynesian; Wilderness Lodge; and Grand Floridian. • Successfully facilitated Professional Development Programs, Adult Discoveries & Personal Enrichment Programs to multinational audiences and teams at the Disney Institute.• Select Team Member for 1st-ever intranet resort information application launch, and for Training Group for integration and installation of global admission application (E-ticketing.)• Worked with corporate alliance group to edit and proof-read public-facing marketing and promotional material.• Successfully managed team responsible for Y2K-Ready Initiative; wrote script; IT/End-user Liaison.

Amelia Island, Florida

Coordinated daily operations for Doormen, Valets, Bellmen and Concierge Service to ensure the seamless guest experience. Resort Docent for arts and antiquities.• Malcolm Baldridge National Quality Award- 1992 Recipient.