Duane Clark

Duane Clark Email and Phone Number

SharePoint Specialist | Military Veteran @ Blue Cross Blue Shield of Michigan
detroit, michigan, united states
Duane Clark's Location
El Paso, Texas, United States, United States
Duane Clark's Contact Details
About Duane Clark

A 22-year military veteran with experience as a SharePoint Specialist focused on helping companies and IT Managers get the most value out of their computing environments by ensuring that users are productively collaborating, servers and networks run smoothly, and IT assets & company data are secure and protected. Examples include:• SharePoint development, training, security groups monitoring • Microsoft desktop support, configuration and trouble shooting • Network configuration and maintenance • Security policies, procedures, and tool configuration I’m looking to join an environment where my IT knowledge and skills can make an impact and increase company satisfaction, calibration and keep IT assets running without interruptions.

Duane Clark's Current Company Details
Blue Cross Blue Shield of Michigan

Blue Cross Blue Shield Of Michigan

View
SharePoint Specialist | Military Veteran
detroit, michigan, united states
Website:
bcbsm.com
Employees:
7354
Duane Clark Work Experience Details
  • Blue Cross Blue Shield Of Michigan
    System Analyst
    Blue Cross Blue Shield Of Michigan May 2023 - Present
    System Analyst providing various services for the Application Lifecycle Management (ALM) department of Blue Cross Blue Shield of Michigan.• Provides out of the box solutions and fresh ideas to long standing team on how they track and manage the lifecycle of over 5,000 software assets.• Creates weekly, monthly, quarterly reports for all levels of leadership and executives that result in funding of large projects and streamlining of information.• Modernizing two classic SharePoint with workflows to modern design providing a community space to share lessons learned for software owners. • Manages the creation and rollout of the companies Technical Debt program, with an end state to remove outdated and unsupported software with current and future technologies.
  • American Heart Association
    Sharepoint Specialist
    American Heart Association Jul 2022 - May 2023
    United States
    SharePoint consultant providing timely processing of user tickets, site collection administration, and development organizational training products.• Publishes weekly training articles with focus on organizational need that includes how to videos and step by step instruction with images on how to manage various aspects of SharePoint as site owner or maintainer.• Gathers requirements as Business Analyst and preforms site upgrades, modifications that increase collaboration and efficiency for users• SharePoint Administer for two main site collections that support American Heart with both internal and external facing sites that span the globe and organization • Supports daily operations of SharePoint sites, Microsoft Teams, Power Automate development, OneDrive, and Microsoft O365 suite applications through admin center and ticketing software. • Maintained comprehensive knowledge of the relevant applications and acted as a subject matter expert when working with management and users at all levels in both training and development of SharePoint sites from idea creation, development, layout and ongoing support for the life of the site. • Promoted user adoption and enforced ownership of applications and sites with stakeholders through education and mentoring sessions.
  • Ida Technology
    Technical Training Instructor
    Ida Technology Mar 2021 - Apr 2022
    Fort Bliss, Texas, United States
    Instructor / Course Developer contracted through IDA Technology, to provide world class instruction on various military subjects through the Gooding Instructional Facility (GIF) located on Fort Bliss Tx. • Small group leader for various classes of 20 that include Active Duty, Reserve, and Civilian attendees. • Provide instruction or certification tests as required by the Government IAW Training and Doctrine Command (TRADOC) approved Programs of Instruction (POIs).• Provide all lesson material, obtaining and using approved Government POIs, Lesson Plans, student handouts, tests and all related instructional materials for course of instruction.• Research, Develop, and deliver training for Government developed courses on multiple military subjects ranging from computer-based programs to more hands-on educational classes.• Implement and optimize new curriculum, day to day instruction to align educational strategies with industry best practices.• Develop tests and visual aids, conduct training classes, and help develop criteria for evaluating effectiveness of training activities.• Collaborate with other faculty members to review data and develop instructional strategies to address student learning objectives. • Ensure that instructional material reflects the latest technical and doctrinal concepts to assure accurate, current and uniform training.
  • Prudential Financial
    Sharepoint Analyst
    Prudential Financial Oct 2017 - Jan 2021
    El Paso, Texas Area
    Associate SharePoint Analyst that supports the El Paso Global Business & Technology Solutions Center, with strong working IT support experience & excellent communications (both written and verbal). • Supported day to day monitoring, administration, and troubleshooting of 3,000 SharePoint sites, Microsoft Teams, Power Automate development, OneDrive, and Microsoft O365 suite applications.• Communicated with business partners & resolved issues, while remaining flexible enough to meet the demands of business-critical deliverables and project-based work. • Assisted with the development and implementations of training sites, SOPs, and ticket handling processes for dealing with both small and complex SharePoint issues.• Maintained comprehensive knowledge of the relevant applications and acted as a subject matter expert when working with management and users at all levels in both training and development of SharePoint sites from idea creation, development, layout and ongoing support for the life of the site. • Worked closely with business units to implement, refine, and provide guidance with their tool adoption, in partnership with other analysts.• Collaborated as a team with other analyst to triage issues and questions from tool users and provided ongoing support of user through training and office hours.• Promoted user adoption and enforced ownership of applications and sites with stakeholders.• Provided SharePoint support and end-user training.
  • Us Army
    Senior Plans And Operations Supervisor
    Us Army Dec 2015 - Sep 2017
    Fort Bliss, Texas, United States
    Responsible for providing operational guidance, operational plans, procedures, or directives in support of the organization’s medical mission including administration of SharePoint and Digital Training Management System (DTMS). • Administrator for department SharePoint, development of new pages; working closely with information technology department and senior leadership. While training both internal department and organization members on libraries, pages, publishing, web parts, navigation and other SharePoint features; while troubleshooting sites for errors and access issues; adding/removing employees from groups and assigning privileges.• Responsible for planning and execution of all operations and training within the organization in support of health care services, patient care, and medical services for contingency missions both at home and abroad.• Served as the organizations senior Safety Officer over seeing all safety incidents, managing 12 junior Safety Officers, and their associated programs ensure a safe working environment for everyone.
  • Us Army
    Senior Medical Records Reviewer And Trainer
    Us Army Oct 2012 - Dec 2015
    Air Force Academy, Colorado, United States
    Responsible for the Medical determination and acceptability of applicants for appointment to West Point Military Academy, United States Naval Academy, United States Air Force Academy, United States Merchant Marine Academy, and United States Coast Guard Academy, Uniformed Services University of Health Sciences, Army AMEDD, JAG, Chaplain Corps, and all Joint Service ROTC Scholarship programs.• Responsible for diligently reviewing over 12,000 physical exams to determine the medical qualification status for all Service Academy, ROTC, and direct commission applicants.• Developed a dynamic training program for new personnel on policies and procedures, resulting in a cohesive and trained team ready to accomplish the organizations overall mission.• Collaborated with other health care professionals to develop and revise treatment plans based on identified needs and assessment data.
  • Us Army
    Lead Operations Specialist
    Us Army Aug 2010 - Oct 2012
    Fort Bliss, Texas, United States
    Responsible for providing technical, doctrinal advice, or procedures in support of aviation operations and contingency missions. • Responsible for planning and execution of all operations and training with joint, combined, and coalition organizations in support of aviation operations for contingency missions.• Assisted with the creation department’s first SharePoint page; published time sensitive information through daily management of page.• Responsible for short- and near-term planning oversees the organizations strategic mission and executes current operations the security and defense of US territories and geopolitical assets.
  • Us Army
    Healthcare Specialist (Combat Medic 68W)
    Us Army Aug 1995 - Oct 2012
    Various
    Basic Job Description of the 68W "Combat Medic"The Health Care Specialist is primarily responsible for providing emergency medical treatment, limited primary care, and health protection and evacuation from a point of injury or illness. Health Care Specialists are often called "combat medics" in the Army because some Soldiers in this MOS are assigned to deploy with Army combat units and provide emergency medical treatment directly in combat zones. Other Health Care Specialists are assigned to military hospitals and clinics to assist doctors and nurses with the health care needs of patients.Duties performed by Soldiers in this MOS include:Administer emergency medical treatment to battlefield casualties.Assist with outpatient and inpatient care and treatment.Interview patients and recording their medical histories.Take patients' temperature, pulse, and blood pressure.Prepare blood samples for laboratory analysis.Keep health records and clinical files up-to-date.Give shots and medicines to patients.Prepare patients, operating rooms, equipment, and supplies for surgery.Some of the more common needs of the medic are to administer intravenous solution in the field to soldiers dehydrated from long movements and training.Training InformationJob training for a health care specialist requires 10 weeks of Basic Combat Training and 16 weeks of Advanced Individual Training, including practice in-patient care.Health Care Specialists can also receive advanced medical training to "specialize" in one of several areas.

Duane Clark Skills

Customer Service Data Entry Administrative Assistants Microsoft Office Training Microsoft Excel Lotus Notes Software Documentation Microsoft Word Business Process Improvement Outlook Spreadsheets Office Management Administration Microsoft Outlook Powerpoint Inventory Management Microsoft Office 2007 Research Windows Databases Army Leadership Development Creative Problem Solving Operational Planning Training And Development Multi Task And Handle High Volume Workloads Organizational Streamlining Security Clearance Emergency Management Leadership Mentoring Military Experience Tech Savvy Command Military Training Conflict Resolution Force Protection Dod Defense Weapons National Security Military Tactics Financial Planning Afghanistan Counterterrorism Military Operations Combat Medical Terminology Medical Education Public Speaking Intelligence Analysis Organizational Leadership

Duane Clark Education Details

Frequently Asked Questions about Duane Clark

What company does Duane Clark work for?

Duane Clark works for Blue Cross Blue Shield Of Michigan

What is Duane Clark's role at the current company?

Duane Clark's current role is SharePoint Specialist | Military Veteran.

What is Duane Clark's email address?

Duane Clark's email address is dc****@****ogy.com

What schools did Duane Clark attend?

Duane Clark attended University Of Maryland University College, Irving Hs El Paso Tx.

What skills is Duane Clark known for?

Duane Clark has skills like Customer Service, Data Entry, Administrative Assistants, Microsoft Office, Training, Microsoft Excel, Lotus Notes, Software Documentation, Microsoft Word, Business Process Improvement, Outlook, Spreadsheets.

Who are Duane Clark's colleagues?

Duane Clark's colleagues are Telicia Meeks, Beverly Rosenblatt, Sandeep Gunna, Kaylan Matsumoto, Hussein Jeafar, Darlene Derosia, Preston Cichoski.

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