Duane Bougard Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. I also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion, and provide end-user assistance where required. I am also responsible for identifying, investigating and resolvingtechnical incidents and problems and restoring service to clients by managing incidents to resolution.

Cape Town, Western Cape, South Africa

Provide technical support and deliver leading software solutions to the company/staff, form part of the End User Support team, Server team, Database team, Networking team and ultimately the DevOps team. Where I will gain professional experience and exposure to real world problems and solutions.

Cape Town Area, South Africa

Assist customers with Amazon digital services and devices by intense problem solving and troubleshooting via phone and chat. Offer Amazon account support through problem solving, researching, resolving and educating customers on certain policies and products. During the months of April 2020 and October 2020, I was selected to be a Rover for new hire teams because of my good performance, which meant I supported new hire teams while they took contacts for their first couple of months. I was also involved in assisting the trainers and team managers with training and guiding new hire associates. Through developing study material consisting of best practices, useful tips and company resources/references/policies that could better help these new hires reach their full potential.

Cape Town, Western Cape, South Africa

As a team manager, I’m currently responsible for the management, development and training of a team of technical support associates. This requires me to virtually engage with my team, report on their performance and assist them with reaching operational goals through offering support as a leader.

Kuils River

Some of my duties include:Check customers’ identification and confirm it meets legal drinking age; Restock and replenish bar inventory and supplies, Maintain a safe and clean working environment; Operating a cash register;Provides pricing information to customers.

Cape Town Area, South Africa

As the founder & content producer of Electro-Update I am expected to write about the latest news and top stories within the Electronic Dance Music world. It is my job to do intense research and stay in the know of the latest music news to be able to share and bring forth something news worthy. I am also responsible for finding new talented indie artists which I help by sharing their music and story on the blog. I also interview well known DJs in the industry. I do all writing, editing and posting as the administrator of Electro-Update.

Zewenwacht

Some of my duties included:Unpack new stock on to the floor; Keep the store neat and tidy throughout the day;Operating a cash register & accepting cash or card payments; Discounts purchases by redeeming coupons;Handling returned and exchange items; Balancing cash drawer by counting cash at the beginning and end of work shift; Providing pricing information.

Tygervalley

Some of my duties include:Operating a cash register & accepting cash or card payments; Discounts purchases by redeeming coupons;Operating credit card authorization system; Balancing cash drawer by counting cash at the beginning and end of work shift; Providing pricing information to customers.

Cape Town Area, South Africa

Some of my duties included:Providing high quality document, digital, design and tech solutions; Processing cash and card payments; Producing top quality finished products to customers, with minimal waste; Thrive in a fast-paced complex working environment; Possess extensive knowledge of products and services; Assist with training of new employees

Bachelor Of Science - Computer Science, Computer Science And Information Systems

Graduated.

National Senior Certificate, 12