Duane Dorshimer Email & Phone Number

Duane Dorshimer is a Software bug hunter - passionate advocate of Quality as a driver of success at iContact. He possess expertise in email marketing, salesforce.com, web design, technical support, saas and 45 more skills.

Listed skills include Email Marketing, Salesforce.Com, Web Design, Technical Support, and 46 others.

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  Software Quality Assurance Analyst

  Icontact

  Jun 2021 - Present - Morrisville, North Carolina, United States

  Manual Software Testing QA AnalystSaaS Marketing software iContact.com, Development and Engineering Environment; Agile, two week development sprint cadence, followed by 2 weeks of lower environment testing before a deployment. Two lower environment's, and production. website/ app testing; icontact.com / integration testing; iContact for Salesforce crm, / iContact WordPress plugin / iContact - Zapier integrationEach sprint, prepare test plans for newly committed code from developers added to the testing environment; new features, bug fixes, and maintenance work. Performed frontend UI testing, and API testing via Postman, Write and execute quality assurance testing scenarios; Functional QA tests; Smoke tests, Regression testing, Acceptance tests, Usability tests, end-to-end tests, and more as needed. Document defects in Jira; monitor Jira ticket life cycle as defects are identified, submitted to development,, and returned to QA for testing. Collaborate with the automation quality assurance engineer to investigate failed AQA tests. Collaborate and partner with Software Product Managers, Software Developers, SaaS Marketing, and SaaS UX, on a variety of projects a new features, Participate in weekly ticket grooming and sizing meetings. Plan and write QA testing documentation and test cases stored in Confluence. Participate in ticket review and project roadmap meetings.JiraConfluenceTestrailJenkinsPostmanmicrosoft officegoogle workspace