Duane Wilcox Email & Phone Number

• Develop and Publish Technical Service and Parts Manuals, Instruction Sheets, and Service Bulletins by collecting, organizing, interpreting and distilling information from multiple sources. • Train Regional Service Managers, Field Service Technicians and Customer Service Representatives.• Represent Service Department on over 20 present and new product support teams.

• Research, preparation and presentation of Sermons and Classes for Church Ministries. • Develop and manage church budget; facilitate church business meetings; Counseling and visitation.

• Perform installation, trouble-shooting and repairs to all production and packaging equipment. This required in-depth working knowledge of all electric, hydraulic, and pneumatic systems. • Designed system upgrades on PLC and Panelview control systems and performed preventative maintenance. Equipment included: plastic injection and blow molding machines, process delivery, labeling systems, palletizers.

• Process owner of all equipment PLC’s and MeasureX DCS system; maintain accurate backups of all processors. • Completed process work orders requiring programming for PLC’s and DCS system. • Trouble-shoot, repair, and calibrate all plant electrical and instrumentation systems and equipment. • Participated in various team (system improvement) committees.

• Trouble-shoot and repair production equipment in both packaging and process systems. • Wrote many PLC programs for process and packaging equipment. Redesigned the control of four different packaging machines, installed PLC’s and programmed. Installed AB Panelviews and AB Message Displays. Mechanical skills include welding, mill operations and lathe operations.

Ba, Theology

Class of 2001 Salutatorian Member of Who's Who

Aa, Ministries