Volodymyr D. Email & Phone Number

Kyiv, Ukraine

Practice during the basic course for test engineers:- Knowledge of the main terminology of testing;- Understand the software development life cycle;- Knowledge of test documentation;- Skills in applying basic test-design techniques;- Skills in compiling check-lists writing test cases;- Basic knowledge of the main types of testing;- Experience in using Jira\Confluence\TestLink;- Understanding the client-server architecture;- Basic knowledge the principles of testing web services API (REST \ SOAPUI);- Understanding XML \ Json;- Linux basic commands;- SQL basic commands.

Kyiv, Ukraine

Goal of position: Organization customers tech support IT infrastructure (Kyiv\Ukraine);Responsibilities:- Work coordination of the engineers and contractors to maintain the IT infrastructure of the customers;- Organization of work by engineers and subcontractors;- Work with contracts. Control of conformity of processes and conditions to the contract;- Distribution of applications for performers in the Service Desk system;- Scheduling work based on requests, monitoring the implementation of SLA;- Performance analysis;- Participation in the development, implementation and improvement of IT processes, organization of technical support;- Maintenance of the current regulations and knowledge base of the Service Desk;- Reporting on the work done;- Development and preparation of instructions for engineers;

Kyiv, Ukraine

Goal of position: Full provision of the operation of terminal equipment, which using for intended for servicing on smart cards and dispensing oil products on letterheads, installed at filling stations, car washes and tire stations (Kiev, the whole Ukraine)Responsibilities:- Setting up and fixing terminal equipment; - Update the data recovery software in case of a malfunction;- Сarrying out of trainings for staff of the gas stations;- Online customers tech support regarding using smart-cards;- Business trips in Ukraine

Kyiv, Ukraine

Goal of position: Customers tech support regarding internet data connections;- Process organization of department work and new employees education; - Investigation and completiom issues with internet connections;- Customers tech support regarding settings and data transfer; - Monitoring - Monitoring the state of the Internet network, Kiev and regions;- Work with billing;- Making reports;- Creation of new customers in billing system, providing settings;- Configuring Hardware on communication sites, replacement of boards, port reshuffling. Setting up the equipment installed on the customers side.- Setting up equipment after it was fixed or chenged;