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Patrik Duda Email & Phone Number

Customer Success Manager at Whalebone
Location: Vancouver, British Columbia, Canada 7 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager
Location
Vancouver, British Columbia, Canada
Company size

Who is Patrik Duda? Overview

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Quick answer

Patrik Duda is listed as Customer Success Manager at Whalebone, a company with 146 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Patrik Duda.

Patrik Duda previously worked as Customer Success Manager at Cisco and Technical Consulting Engineer at Cisco. Patrik Duda studied at Akadémia Policajného Zboru V Bratislave.

Company email context

Email format at Whalebone

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Whalebone

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Profile bio

About Patrik Duda

Dynamic Customer Success Manager experienced in driving customer satisfaction and retention in both multinational corporations and startup environments. Possesses a technical expertise in computer technology, networking and troubleshooting. Proven record of exceeding set targets and building strong relationships with key stakeholders up to C-level executives. Specializes in communication, product adoption, leveraging AI and ensuring customer success in SaaS environments.

Current workplace

Patrik Duda's current company

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Whalebone
Whalebone
Customer Success Manager
Prague, Czechia
Website
Employees
146
AeroLeads page
7 roles

Patrik Duda work experience

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Customer Success Manager

Prague, Czechia

Customer Success Manager

Current

Vancouver, British Columbia, Canada

- Managing a portfolio of ~20 Slido accounts, including multiple Fortune 100clients, across various licensing models. Delivering product demos and trainings, conducting end-user consultations, and building relationships with key contacts on client accounts. Focused on driving product adoption, customer satisfaction, and long-term retention with proven.

Sep 2022 - Present

Technical Consulting Engineer

Bratislava, Slovakia

- One of the Customer Care Captains leading the CC team.- Provided customer support, managed license renewals for SMB accounts,assisted with account setups, SSO, and conducted user consultations.- Delivered technical upskilling programs for internal teams, focusing on complextopics such Slido integrations, functionalities, and custom event configurations..

Jun 2021 - Sep 2022

Customer Success Manager

Current

Vancouver, British Columbia, Canada

- Managing a portfolio of ~20 Slido accounts, including multiple Fortune 100clients, across various licensing models. Delivering product demos and trainings, conducting end-user consultations, and building relationships with key contacts on client accounts. Focused on driving product adoption, customer satisfaction, and long-term retention with proven.

Sep 2022 - Present

Technical Consulting Engineer

- One of the Customer Care Captains leading the CC team.- Provided customer support, managed license renewals for SMB accounts,assisted with account setups, SSO, and conducted user consultations.- Delivered technical upskilling programs for internal teams, focusing on complextopics such Slido integrations, functionalities, and custom event configurations..

Jun 2021 - Sep 2022

Technical Account Manager

Bratislava, Slovakia

- Managed specific accounts requiring deep technical knowledge of AT&T’snetwork infrastructure, including expertise in routing protocols (BGP, OSPF),network security measures, and cloud services to deliver tailored solutions forbusiness clients across the United States.- Led training shifts for new hires, ensuring seamless onboarding.

Apr 2020 - May 2021

Customer Care Associate

Bratislava, Slovakia

- Provided comprehensive technical support across all lines of network services,for clients from the United States.- Constantly ranked among TOP 5% of the department in client satisfaction rate,average handling time and first call resolution.- Played a key role in training and mentoring new hires during their nesting period.

Nov 2018 - Apr 2020
Team & coworkers

Colleagues at Whalebone

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1 education record

Patrik Duda education

FAQ

Frequently asked questions about Patrik Duda

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What company does Patrik Duda work for?

Patrik Duda works for Whalebone.

What is Patrik Duda's role at Whalebone?

Patrik Duda is listed as Customer Success Manager at Whalebone.

Where is Patrik Duda based?

Patrik Duda is based in Vancouver, British Columbia, Canada while working with Whalebone.

What companies has Patrik Duda worked for?

Patrik Duda has worked for Whalebone, Cisco, Slido, and At&T.

Who are Patrik Duda's colleagues at Whalebone?

Patrik Duda's colleagues at Whalebone include Marek Valuch, Barbora Novosadová, Vladislav Musil, David Komárek, and Jan Wojnar.

How can I contact Patrik Duda?

You can use AeroLeads to view verified contact signals for Patrik Duda at Whalebone, including work email, phone, and LinkedIn data when available.

What schools did Patrik Duda attend?

Patrik Duda studied at Akadémia Policajného Zboru V Bratislave.

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