Anthony Duffy Email & Phone Number

United Kingdom

National Field (London)

Leading one or more agile or hybrid projects delivering improvements to operating model and business integration.Providing scope and subject matter expert input to develop strategy, materials and engagement approaches to deliver various change activities across the business.Applying agile methods to prioritise workload and outcome/value driven goals allows me to adapt workload and timescales at pace.

National Field (London)

Managing complex end-to-end project delivery, ensuring projects are on time, within scope and to budget, including in store shopping technology such as 'SmartShop', smartphone self scanning app.Working hand in hand with product teams with in store delivery of retail applications, ensuring a customer experience driven approach.Developing individuals and teams to support consistently strong and constantly developing operations.Cross functional working at all levels, I am responsible for ensuring that stores and customers are supported throughout the piloting, trialling and roll out of new digital products.

London, Holborn

Managing one or more agile or hybrid (waterfall/agile) projects, typically to deliver a specific product or transformation via a multi-disciplinary, highly skilled digital team. Responsible for day-to-day and end-to-end delivery of a specific product or transformation to meet the agreed business requirements within timescale, cost and quality constraints. Review and manage the progress of project(s) with line manager to ensure effective management of the change of requirements, dependencies, scope creep, milestones, risks etc. Ensure key stakeholders remain appropriately informed of the projects progress.Responsible for ensuring the best value for money is obtained with suppliers used for deliverables and finalise the commercials for sign off as appropriate.

National Field (London)

Manage stakeholders across the business and determine operational, legal & support requirements and lead the delivery of any digital property ensuring consistency across all channels and plan and coordinate any associated pilot and roll-out across stores and contact centres.Delivering in-store “hypercare” support for retail colleagues and customers during initial pilot and immediately following each major roll-out phase.Coordinate and align implementation plans with customer-experience impacting projects across Sainsbury's to deliver a joined-up roll-out approach that maximises positive experiences for customers and colleagues.

Multi-Site

Selected as the first Phone Shop manager within Sainsbury's to work within the New Business Development team bringing a significant overhaul and addition to the telecoms category.Creation & development of department safe & legal documentation, operating processes and sales model for Phone Shops.Played a significant role in continued recruitment and training of new Phone Shop managers and teams.Extensively supported in the successful delivery of 11 of the initial 22 Phone Shops.

Various

Successfully managed a number of departments within stores of varied sizes ranging from £225k p/w to £1.2m p/w. Departments included; Dry Goods, GM, Customer Services and Grocery On Line.

Bedford

Leading and developing store team to achieve all KPI targets.Managing all aspects of Profit & Loss account.Ensuring commercial activities are implemented successfully with store.

Various & Field

Completed Area Manager secondment over 12 monthsSuccessfully completed all recruitment and opening activities for many new stores including a number of 'flagship' stores.Providing appropriate guidance and coaching to store managers with delivery of store targets and company strategy with positive YoY growth across all KPI.Managing and delivering training to store managers on, store standards, legal compliance, profit protection and succession planning.

Bedford

Bedford

Multiple