Director Of Development
Harrisburg
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Tony Duffy Email & Phone Number
Director of Development
at
Harrisburg
1 work email found
@monumentalsports.com
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✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Development
Location
Mechanicsburg, Pennsylvania, United States
Who is Tony Duffy? Overview
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Quick answer
Tony Duffy is listed as Director of Development at Harrisburg, based in Mechanicsburg, Pennsylvania, United States. AeroLeads shows a work email signal at monumentalsports.com and a matched LinkedIn profile for Tony Duffy.
Tony Duffy previously worked as Director of Development at Girl Scouts In The Heart Of Pennsylvania and Director of Development at American Heart Association. Tony Duffy holds Bachelor'S Degree, Sports Management from California University Of Pennsylvania.
Company email context
Email format at Harrisburg
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{first_initial}{last}@monumentalsports.com
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Profile bio
About Tony Duffy
Trusted Customer Relationship Manager with progressive leadership in Sports and Entertainment industry committed to creating the ultimate customer experience through personalized approach to sales and serviceGoal-oriented professional known for positive “get it done” attitude and ability to build long-term relationships that drive retention, renewals and sales growthReliable and adaptable team-player recognized for effective communication, leadership in mentoring junior team members, and ability to quickly and successfully navigate teams through change for consistent customer experience
Listed skills include Event Management, Event Planning, Customer Service And Retention, Customer Service, and 24 others.
Current workplace
Tony Duffy's current company
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6 roles
Tony Duffy work experience
A career timeline built from the work history available for this profile.
Director Of Development
Director Of Development
Dec 2023 - Jul 2024
Sr. Guest Service Manager
Manage portfolio of 175-350 individual and corporate season ticketholders annually, delivering personalized customer experience that contributes to $4M annual sales goal; collaborate with Director of Guest Services to facilitate onboarding and training of guest service team members; provide leadership, issue resolution, and crisis management to support Guest Services team during eventsBuild and maintain client relationship to raise brand awareness, increase ticket sales, and maximize revenue; provide high-quality customer experience at 41 games and 100 events per year to cultivate and steward season ticketholder relationships Generated $250K season ticket sales, highest individual sales figure for single season in department history; recognized by management with consecutive awards for Top Revenue in Sales and Service (2015-2017)Earned YoY renewal and retention growth during tenure, with 90% or higher retention rate each year; achieved 95% renewal rate in 2017, highest renewal percentage in department history to dateOnboard, train, and provide ongoing mentorship of two customer service representatives to foster professional growth and ensure adherence to company policies for exceptional customer service
Dec 2008 - Jan 2024
Group Sales/Internship Coordinator
Managed special events and group sales for minor league baseball franchise; hired, trained and supervised 75-100 part-time game night employees to facilitate guest experience and ensure high quality customer serviceRevitalized key community programs including The Reading Club, Most Improved Student, and Annual 5K run to expand community outreach, increase attendance and grow game night salesEstablished and managed summer internship program employing 10-15 college students annually to support events calendar, increase community engagement, and build professionalism amongst future business and sports management professionals
Nov 2006 - Dec 2008
Internship
May 2006 - Sep 2006
3 education records
Tony Duffy education
Bachelor'S Degree, Sports Management
Associate'S Degree, Sports Management
Associate'S Degree, Sports Management
FAQ
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Quick answers generated from the profile data available on this page.
What company does Tony Duffy work for?
Tony Duffy works for Harrisburg.
What is Tony Duffy's role at Harrisburg?
Tony Duffy is listed as Director of Development at Harrisburg.
What is Tony Duffy's email address?
AeroLeads has found 1 work email signal at @monumentalsports.com for Tony Duffy at Harrisburg.
Where is Tony Duffy based?
Tony Duffy is based in Mechanicsburg, Pennsylvania, United States while working with Harrisburg.
What companies has Tony Duffy worked for?
Tony Duffy has worked for Harrisburg, Girl Scouts In The Heart Of Pennsylvania, American Heart Association, Monumental Sports & Entertainment, and Harrisburg Senators.
How can I contact Tony Duffy?
You can use AeroLeads to view verified contact signals for Tony Duffy at Harrisburg, including work email, phone, and LinkedIn data when available.
What schools did Tony Duffy attend?
Tony Duffy holds Bachelor'S Degree, Sports Management from California University Of Pennsylvania.
What skills is Tony Duffy known for?
Tony Duffy is listed with skills including Event Management, Event Planning, Customer Service And Retention, Customer Service, Sales, Management, Leadership, and Social Media.
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