I work at the intersection of technology and those who use it, including branding, positioning, collaboratively articulating values, and developing mission-driven cultures. My mix of enthusiasm and discipline has produced superior results for enterprises such as Apple and Dow Jones, and for fledgling organizations in publishing, payments, and higher education:- Quick on the uptake and able to adapt to changing conditions.- Effective in roles at Board, Staff and Contributor levels.- Proven in both startups and well-established organizations.- Committed to breaking down silos and facilitating innovation.Through continuous facilitation, ideation and validation, I develop programs designed around authentic, professional narratives that drive business success. - Engineers build better products when they understand the nuances of user perspectives- Channel partners embrace relationships that feature the value they add- Potential customers resonate with what they hear from those they trustMy contributions measurably improve internal cohesion as well as external engagement. - Product and service teams gain momentum- Board members and senior management gain depth of awareness- Colleagues gain alignment and sense of mission- Customers become evangelists