Aspiring with Data Analyst position, crafted with hands-on experience in event technology coordination and customer service/tech support roles. Proficient in collecting, analyzing, and interpreting data to uncover insights that drive operational improvements and enhance customer satisfaction. Demonstrated ability to create and maintain dashboards, develop comprehensive reports, and perform trend analysis. Adept at leveraging technical tools and collaborating with teams to support data-driven decision-making. Eager to apply analytical skills and a passion for data to contribute to a dynamic team and gain further expertise in the field of data analysis.While pursuing my degree, I had the opportunity to explore the field of e-commerce and develop a wide range of skills, including social media management, communication strategies, and effective people-to-people interaction. I am committed to developing my knowledge within technical expertise and effective marketing strategies, combining my knowledge of computer science with my newfound digital marketing skills to deliver innovative solutions.If you are interested, feel free to drop me a message. Let's get connected!——————————————————————————————"If you wait, all that happens is you get older. " - George Clooney
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Car Sales SpecialistGwinnett Place HondaAtlanta, Ga, Us -
Food ServerKyuramen Nov 2024 - PresentDuluth, Georgia, United States• Promoted beverages, desserts, and add-ons to enhance customer satisfaction and restaurant revenue. • Delivered exceptional service by promptly addressing customer inquiries and ensuring a positive dining experience. • Cultivated strong relationships with guests, fostering a welcoming and attentive atmosphere. • Addressed and resolved customer concerns swiftly and professionally, turning challenges into positive experiences. -
Event CoordinatorBww Global May 2024 - Present- Collected and analyzed data from event registration systems, surveys, and engagement metrics for data-driven decisions.- Developed reports and presentations using Excel, Tableau, and Power BI to provide actionable insights.Managed event data in CRM systems for targeted marketing and follow-ups.- Conducted market research and competitor analysis to benchmark performance and identify trends with over $1M business owner of the entire system! -
Distributor Sales SpecialistBww Global May 2023 - PresentUnited States- Conducted market research and competitor analysis to benchmark sales performance and uncover opportunities.- Ensured compliance with industry regulations and company policies in sales data management. -
General ManagerDing Tea Apr 2020 - Sep 2024- Ensured data security compliance to protect customer information.- Collected feedback to improve service and boost satisfaction.- Managed databases for accurate support case and customer interaction records.- Analyzed POS data with sales, marketing, and finance for product and pricing insights. -
Gaming Video EditorYoutube Oct 2022 - Feb 2023 -
Customer Service/ Tech SupportCity Farmers Market Dec 2019 - May 2020United States
Duke Tran Education Details
Frequently Asked Questions about Duke Tran
What company does Duke Tran work for?
Duke Tran works for Gwinnett Place Honda
What is Duke Tran's role at the current company?
Duke Tran's current role is Car Sales Specialist.
What schools did Duke Tran attend?
Duke Tran attended Cross Keys High School, Georgia State University.
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