Dulce Ramirez Email & Phone Number

Morrisville, NC

Raleigh-Durham, North Carolina Area

• Worked to foster the collaboration of public agencies, law enforcement and private providers that offer mental health, development disabilities and substance abuse treatment as well as other human service and.
• Facilitated Child and Adult Care Review meetings, provided information, education and consultation to public and private entities that inquired or participated in Care Review Teams
• Ensured teams are developed and reflected the values and principles of Systems of Care (SOC), recovery and self-determination.

Raleigh-Durham, North Carolina Area

• Provide assistance and education to Youth in need of mental health services, linking them with community resources to provide living, medical, and financial necessities
• Assist and support Youth in creating immediate and long term goals
• Collaborate with Youth Team members during meetings to review progress and formulate issue resolution/action plans
• Educate Youth/family on community resources to help them improve their interfamily relationships
• Provide Spanish interpreting assistance when needed to the Youth/family

• Provide assistance and education to clients in need of mental health services, linking them with community resources to provide living, medical, and financial necessities
• Create, implement, and reinforce person center and crisis plans for clients
• Collaborate with Child Family Team members during meetings to review progress and formulate issue resolution plans
• Teach parents effective discipline and communication skills to improve their interfamily relationships

Durham, NC

• Presented about mental health services to the Latino community and leaders working with Latino communities, helping find resources for individuals when needed
• Assisted community and government agencies in securing financial and other assistance to clients in need of mental health services
• Verified insurance eligibility and benefits with private insurance companies, local management entities/MCO’s and Value Options
• Prepared, reviewed and requested authorizations for financial assistance for clients

Durham, NC

• Assisted clients in need of mental health services, linking them with community resources
• Conducted, assisted and provided input in Child Family Team and Adult Team Meeting
• Created, implemented and reinforced crisis plans and Person Center Plans for clients

Durham, NC

• Assisted clients in need of mental health services
• Provided Spanish interpretation services for clients, physicians and other professionals
• Redirected, encouraged and modeled proper social interaction to clients
• Created and implemented the Person Center Plan for clients
• Collaborated with other staff during Child Family Team and Adult Team Meetings
• Created, reviewed and implemented crisis plans for clients

Master'S Degree, Public Administration, 4.0

Certificate, Community Spanish - Medical Spanish Facilitator

Bachelor'S Degree, Psychology

Associate’S Degree, Business Administration And Management, General