• Coordinated and organized all restaurant inventory • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations • Set schedules for staff by planning and designating shifts and hours • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction

• Entered customer interaction details in Software to track requests, document problems and record solutions offered • Responded to customer requests for products, services and company information • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns • Answered customer telephone calls promptly and in appropriate manner • Provided primary customer support to internal and external customers in fast-paced environment