Managing new marketing content, social media calendar, Facebook Business, Instagram Business, WhatsApp Business, and Google My Business (GMB).Reply inquiries on social media channels for all 4 hotel properties.Managing and overseeing the content management system (CMS) for 5 hotel websites.English - Chinese translation for 5 hotel websites.Assisting Director of Revenue to monitor the room rate accuracy published in the 5 hotel websites.In-house photography on F&B promotion and hotel events.Compile room rates of competitor hotels and online travel agents (OTA).Monitor the execution of digital marketing campaigns.Work closely with creative & graphic manager on digital marketing artwork, and marketing manager on copywriting and captions.Prepare purchase requisition and purchase order for group level.Sourcing quotations from suppliers for group level.Undertake other ad-hoc projects that may be assigned from time to time.

Overall Responsibility: • To provide an excellent and consistent level of guest services to hotel guests at the airport• To promote our group of hotels to passengers at the airport• To meet and greet hotel guests, Corporate VIPs upon their arrival at the airport• To further enhance the business relationship with travel agents, airlines, and other related sectors in the tourism and hospitality industryKey Areas of Responsibility:• To manage counter operations/customer service at KL International Airport • To handle walk-in guests inquiries with the objective of providing satisfactory solutions & suggestions• To assist guests in room reservations and transport arrangements for hotels• To produce monthly counter room sales reports and greeting services reports to Directors Of Sales / Hotel Managers• To handle reports of luggage lost at the airport for hotel guests ( if any )• To analyze the competitor's room rates structure and implement new strategies to counter offer passengers to book our hotels• To update and provide the latest hotel promotion materials to hotel business associates such as travel agencies and airlines at the airport• To build up good business contacts and seek business opportunities with travel agencies, airlines offices, retailers and government agencies based at the airport

Overall Responsibility: • To meet And Greet MAS Golden Holidays Package voucher holders.• To handle transfer arrangement for MAS Golden Holidays Package voucher holders.• To sell company's inbound city tours, country site tours and night tours to passengers at airport.• To provide suggestions and solutions to MAS Golden Holidays Package vouchers holder.• To report to Operations Manager on daily transfer operations at the airport.

• Based on project that was undertaken by the company• To provide door to door sales services for company's client

• Production crew's task includes photocopying daily rundown and drama scripts for all artistes and crew members.• In charge of booking make up room for artistes• Provide morning call services to artistes• In charge of wardrobe and masterprop task