Duncan Clark Email & Phone Number

Aberdeen, Maryland, United States

• Collected and reported critical on-site data during developmental and/or operational testing of military materiel in support of future fielding decisions.
• Studied operating characteristics of test items in preparation of collecting data during testing.
• Applied technical writing skills and knowledge of the operating characteristics of equipment and maintenance procedures to report critical test data.
• Traveled to support the testing of materiel elsewhere in the United States and collect data.

Bel Air, MD

• Providing high-quality customer service promptly in support of dealership objectives.
• Interacting with customers consistently throughout the day in person, over the phone, through email,and through text messaging.
• Contacting potential customers both in and out of the AutoNation customer network to persuade them to sell their car to AutoNation, and deliver on the Same-Day Payment process promised by AutoNation.
• Setting appointments with potential customers to visit the dealership for an appraisal and facilitate the purchase of their vehicle.

Fallston, MD

• Resolved customer complaints and problems quickly, calmly, and effectively.
• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.
• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.

• Collected and reported critical on-site data during developmental and/or operational testing of military materiel in support of future fielding decisions.
• Studied operating characteristics of test items in preparation of collecting data during testing.
• Applied technical writing skills and knowledge of the operating characteristics of equipment and maintenance procedures to report critical test data.
• Traveled to support the testing of materiel elsewhere in the United States and collect data.

Bel Air, MD

• Resolved customer complaints and problems quickly, calmly, and effectively.
• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.
• Maintained an extensive knowledge of alcoholic drinks and spirits; applied this knowledge fulfilling dozens of different drink orders daily from memory.
• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.
• Constructed original cocktail recipes.

Tuscaloosa, Alabama Area

• Assisted 30+ customers daily.
• Received and catalogued inventory on a bi-weekly basis.
• Managed an online storefront and prepared orders for shipment.
• Purchased and sold goods on behalf of the company.
• Balanced the register following each shift.

Northport, AL

• Resolved customer complaints and problems quickly, calmly, and effectively.
• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.
• Studied and committed to memory dozens of cocktail recipes and drink-making techniques to gain a working knowledge necessary for the position.
• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.
• Collaborated with other bartenders to construct original cocktail recipes.

Bel Air, MD

• Stocked the bar with beer, wine, and spirits at the beginning and end of each shift; kept bar stocked during the shift.
• Installed new kegs once old ones ran out.
• Received and catalogued inventory weekly.
• Aided the bartenders in keeping alcohol and ice stocked, or washing glassware when needed.
• Expedited food from the kitchen to the correct table once the order was fully prepared.

Tuscaloosa, Alabama Area

• Resolved student and faculty complaints and problems quickly, calmly, and effectively over the phone and in person.
• Elevated more complex issues to a higher level employee.
• Utilized an automated ticketing system to maintain records of each issue and its status.
• Aided in the adoption of mandatory two-factor authentication across campus.

Pylesville, MD

• Assisted in the remodeling of residential homes.
• Executed smaller tasks without supervisor oversight.

Bel Air, MD

• Resolved customer complaints and problems quickly, calmly, and effectively.
• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.
• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.

• Tested pool pH levels regularly and produced a written report of the results.
• Applied knowledge of chemistry and club equipment to maintain safe pH levels in multiple pools.
• Managed a group of approximately 5 lifeguards each shift.
• Maintained a safe environment for members.

Bachelor Of Science - Bs, Computer Science

Bachelor’S Degree, Computer Science

Activities and Societies: Association of Computing Machines