Duncan Clark Email & Phone Number

Aberdeen, Maryland, United States

• Collected and reported critical on-site data during developmental and/or operational testing of military materiel in support of future fielding decisions.• Studied operating characteristics of test items in preparation of collecting data during testing.• Applied technical writing skills and knowledge of the operating characteristics of equipment and maintenance procedures to report critical test data.• Traveled to support the testing of materiel elsewhere in the United States and collect data.

Bel Air, Md

● Providing high-quality customer service promptly in support of dealership objectives.● Interacting with customers consistently throughout the day in person, over the phone, through email,and through text messaging.● Contacting potential customers both in and out of the AutoNation customer network to persuade them to sell their car to AutoNation, and deliver on the Same-Day Payment process promised by AutoNation.● Setting appointments with potential customers to visit the dealership for an appraisal and facilitate the purchase of their vehicle.

Fallston, Md

• Resolved customer complaints and problems quickly, calmly, and effectively.• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.

• Collected and reported critical on-site data during developmental and/or operational testing of military materiel in support of future fielding decisions.• Studied operating characteristics of test items in preparation of collecting data during testing.• Applied technical writing skills and knowledge of the operating characteristics of equipment and maintenance procedures to report critical test data.• Traveled to support the testing of materiel elsewhere in the United States and collect data.

Bel Air, Md

• Resolved customer complaints and problems quickly, calmly, and effectively.• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.• Maintained an extensive knowledge of alcoholic drinks and spirits; applied this knowledge fulfilling dozens of different drink orders daily from memory.• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.• Constructed original cocktail recipes.

Tuscaloosa, Alabama Area

• Assisted 30+ customers daily.• Received and catalogued inventory on a bi-weekly basis.• Managed an online storefront and prepared orders for shipment.• Purchased and sold goods on behalf of the company.• Balanced the register following each shift.

Northport, Al

• Resolved customer complaints and problems quickly, calmly, and effectively.• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.• Studied and committed to memory dozens of cocktail recipes and drink-making techniques to gain a working knowledge necessary for the position.• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.• Collaborated with other bartenders to construct original cocktail recipes.

Bel Air, Md

• Stocked the bar with beer, wine, and spirits at the beginning and end of each shift; kept bar stocked during the shift.• Installed new kegs once old ones ran out.• Received and catalogued inventory weekly.• Aided the bartenders in keeping alcohol and ice stocked, or washing glassware when needed.• Expedited food from the kitchen to the correct table once the order was fully prepared.

Tuscaloosa, Alabama Area

• Resolved student and faculty complaints and problems quickly, calmly, and effectively over the phone and in person.• Elevated more complex issues to a higher level employee.• Utilized an automated ticketing system to maintain records of each issue and its status.• Aided in the adoption of mandatory two-factor authentication across campus.

Pylesville, Md

• Assisted in the remodeling of residential homes.• Executed smaller tasks without supervisor oversight.

Bel Air, Md

• Resolved customer complaints and problems quickly, calmly, and effectively.• Performed responsibilities of the position in a fast-paced environment while keeping a friendly, level-headed demeanor.• Collaborated with other servers and bartenders to better serve large parties and maintain a clean and functional work environment.

• Tested pool pH levels regularly and produced a written report of the results.• Applied knowledge of chemistry and club equipment to maintain safe pH levels in multiple pools.• Managed a group of approximately 5 lifeguards each shift.• Maintained a safe environment for members.

Bachelor Of Science - Bs, Computer Science

Bachelor’S Degree, Computer Science

Activities and Societies: Association of Computing Machines