Duncan Dowling V Email & Phone Number

Responsible for the development of new insurance products as well as the maintenance of existing products for both Commercial and Personal lines.

Ormond Beach Fl

• Responsible for overseeing the monitoring and updating of the aggregate management system and other software associated with function. • Oversees the handling of specific product lines such as Condo, Rental, Dwelling, or Homeowners. • Responsible for training and performing any and all departmental duties as necessary • Directs and performs project management for implementation of new product feature and other projects assigned by the Product VP• Supervises and develops long and short-term plans for aggregate management in coordination with the Product VP• Makes recommendations to Leadership Team regarding pricing changes based on losses, competitor pricing and market data research• Oversees, trains, and uses programs such as KCC RiskInsight, SpatialKey, Dimensional Insight, etc. in order to obtain necessary data• Oversees and provides system change requirements and/or recommendations to the VP of Business Systems and his/her team• Teaches and establishes core knowledge of industry norms and stays abreast of industry developments. Keeps current on key legislative bills and regulations• Oversees and conducts filing research in support of executive efforts to change or introduce changes to state legislation or regulatory requirements• Oversees and establishes internal business relationships and facilitates the implementation of product changes through other parts of the organization• Oversees and coordinates filings process with consulting actuaries

Ormond Beach

• Project manager for implementation of new product feature and other projects assigned by the Product Manager or Product VP.• Develops long and short-term plans for aggregate management in coordination with the Product Manager or Product VP• Makes recommendations to Leadership Team regarding pricing changes based on losses, competitor pricing and market data research• Uses programs such as KCC RiskInsight, SpatialKey, Dimensional Insight, etc. in order to obtain necessary data, and helps train other Product Team members on program utilization• Provide system change requirements and/or recommendations to the VP of Business Systems and his/her team• Establishes core knowledge of industry norms and stays abreast of industry developments. Keeps up to date on key legislative bills and regulations• Conducts filing research in support of executive efforts to change or introduce changes to state legislation or regulatory requirements• Establishes internal business relationships and facilitates the implementation of product changes through other parts of the organization• Coordinates filings process with consulting actuaries

Ormond Beach Fl

• Project manager for implementation of new product feature and other projects assigned by the Product Manager or Product VP• Develops long and short-term plans for aggregate management in coordination with the Product Manager or Product VP• Makes recommendations to Leadership Team regarding pricing changes based on losses, competitor pricing and market data research• Uses programs such as KCC RiskInsight, SpatialKey, Dimensional Insight, etc. in order to obtain necessary data• Provide system change requirements and/or recommendations to the VP of Business Systems and his/her team• Establishes core knowledge of industry norms and stays abreast of industry developments. Keeps up to date on key legislative bills and regulations• Conducts filing research in support of executive efforts to change or introduce changes to state legislation or regulatory requirements• Establishes internal business relationships and facilitates the implementation of product changes through other parts of the organization• Coordinates filings process with consulting actuaries

Deep South Region

• Developing and implementing a professionally educational “ride along” schedule in coordination with Regional Manager for a seven week time period with specific sales/marketing components and expected goals/outcomes• Collaborating with regional sales teams to ensure their utilization of the most effective approach to prospecting, time management and territorial coverage to reduce micro-management and increase overall contractual sales contracts • Assist Regional Manager in all operational areas such as recruiting, training, team building, and prospecting while ensuring accountability and completion of trade contracts for the assigned region(s)• Maintaining overall focus on predetermined goals and concentrating on providing new and renewal of existing accounts within the assigned territories

Saint Cloud, Orange City, Deland Florida

• Welcome guests and assist with locating requested products to fulfill overall positive shopping experience • Utilize the proprietary “ten step rule” which assists the corporation in reducing loss and increasing profits • Accurately weigh, scan, and package groceries for safe transfer from the store to guest’s home • Entrusted with cash handling responsibilities and accountable for drawer reconciliation at end of scheduled shift • Prepare check out stations through meticulously following procedural guidelines to ensure full operational capabilities

Coastal Region

• Marketed and obtained contractual obligations for print, online, and mobile advertising accounts to local businesses in Daytona Beach, FL region • Successfully completed week-long sales training event and obtained and refined necessary skills and professionalism• Obtained sales of $39,900 (national average $12,000 to $15,000), ranking 4th in the Coastal region and 22nd nationwide out of over 675 interns throughout the country• Completed 30 to 40 local businesses visit son a daily basis and maintained accurate sales records for submittal to HQ• Developed skills on territorial management , prospecting, building professional rapport, proper handling of renewal accounts and closing the sale at the precise moment without “over promising and under delivering”• Gained confidence working independently as well as within a structured team environment resulting in exceeding the expected team sales goals by 105%

Master’S Degree, Data Analytics

Bachelor Of Business Administration (B.B.A.), Accounting

Minor: Business Systems Analytics