I am an enthusiastic, confident and successful Relationship Manager with over twenty years of top-tier Investment Banking, Asset Management and Securities Services experience and significant exposure to many of the Operational and Client focussed areas within Goldman Sachs, Morgan Stanley, ABN Amro, Credit Suisse, BNP Paribas and now at HSBC. Through my experience to date, I have developed strong communication skills particularly verbally and an ability to build rapport and empathy with clients and others around me. I believe that I have a strong, outgoing and forthright persona which allows me to influence others in a positive way and drive concepts and agenda’s to conclusion. I have a flexible style of leadership which I have adapted to a number of different functions and bespoke situations providing direction and leadership to the businesses that I manage and clients I deliver to. I have a proven track record of delivering measurable and specific improvements in terms of service to clients, client development, solution delivery, ongoing relationships and client retention. In addition I have extensive knowledge and expertise in successful change management, delivery and implementation.Specialties: • Client Relationship management •