Taxonomy Developer helping online marketplaces develop taxonomies and supporting structured data and optimize on-site search quality.• Developing product and occupational taxonomies, global and category attributes and supporting ML training guidelines and seeds.• Conducting search quality tests of queries from the on-site search logs of eCommerce retailers. Analyzing result relevance, ranking, distribution and comprehensiveness.• Analyzing query logs to map user behavior and links between search quality/functionality and retail commerce metrics.• Query selection and data processing protocols. Metrics on query distribution , associated quality trends and conversion.

Taxonomies, ontologies, metadata, attributes, SEO - structured data.

• Developed and managed outsourcing programs for Citeline’s clinical trials competitive intelligence products. Served as principal liaison between internal stakeholders and offshore staff on all vendor management issues. • Negotiated service levels and rates for hourly and project-based work. Projected and tracked outsourcing costs, reviewed and approved invoices, and developed cost reduction programs.• Managed QA and performance evaluation programs to ensure consistent delivery of contracted services.• Coordinated with contractors to implement recruiting, training, and retention policies for 200+ staff at multiple sites. Created and implemented attrition analysis/mitigation programs and succession plans for key staff.• Organized and led contractor site visits. Prepared training materials, led staff training sessions, and conducted personnel, management and infrastructure audits.

• Developed and managed Citeline’s clinical trial and pharmaceutical industry news aggregation programs. Coverage included industry press releases, general biomedical/pharmaceutical industry news and US and European security filings. Managed three in-house and seven offshore editors.

• Drug development and regulatory research and content aggregation.

• Technical training and certification book production.