Duncan Hillier Email & Phone Number

California, United States

San Francisco, California, United States

San Francisco Bay Area

- Handled QA and Live Operations for Viva Slots Vegas, Big Bonus Slots, Hollywood Jackpot, Triple Double Slots, and Downtown Deluxe Slots.- Own implementation of new slot machines and weekly sales for all five live games.- Test all new slot machines, sales, and event specific weekly content.- File bugs and tasks through JIRA.- Worked closely with Product, Art, and Engineering teams to write test cases and ensure quality of all new content releases.

San Francisco, Ca

- As a team lead, I trained and managed other game content managers and made sure we met our weekly release deadlines. - Worked closely with the product team to implement tuning changes to maximize revenue and set up A/B tests.- Owned implementation of new features, events, localization, and content releases.- Maximized efficiency of content implementation and streamlined release processes to reduce live bugs.- Monitored content releases on social media to quickly fix live bugs reported by players.- Delegated tasks to other content managers through JIRA.- Worked closely with Engineering, QA, UI teams to implement, test, and release new game content and features.-­ Led biweekly one-on-one meetings with team members to discuss the previous 2 weeks, changes we could make to improve our process, and growth opportunities.

San Francisco, Ca

- Owned testing of weekly content releases for Family Guy: The Quest for Stuff.- Wrote test cases for new features and game content.- Collaborated with content and engineering teams to set up edge case testing.- Tested new binaries on strict release deadlines to ensure new features were working correctly and old features weren't affected.- Tested content and new binaries on a wide variety of iOS and android devices, as well as Facebook.- Used Charles Proxy to simulate different testing conditions.

Bachelor'S Degree, Psychology

Certification