Marc Duncliffe Email & Phone Number

Cork, County Cork, Ireland

Cork, County Cork, Ireland

London, England, United Kingdom

- Lead Application Specialist for Diabeta3, a bespoke Diabetes Management System for hospital patients.- liaised with each of our customers to discuss and build their individual requirements to allow me to create their unique Diabetes Management System using our in-house tools.- introduced a more efficient way to document customer requirements using an interactive wireframing tool. This helped identify how the final product would function, made it easier for arranging future software… Show more - Lead Application Specialist for Diabeta3, a bespoke Diabetes Management System for hospital patients.- liaised with each of our customers to discuss and build their individual requirements to allow me to create their unique Diabetes Management System using our in-house tools.- introduced a more efficient way to document customer requirements using an interactive wireframing tool. This helped identify how the final product would function, made it easier for arranging future software updates, and also functioned as an official sign-off document for the Sales Team.- configured and supported each system following requirements gathering and deployment.- supplied end of life customers with toolset to allow end user data extraction and supported users in its introduction and usage organising and deploying updates.- managed the extraction of millions of items of highly confidential patient data from a Diabetic Retinal Screening legacy product to new DRS platform.- provided continuous training courses both on and off site via Teamviewer, Google Hangouts, Microsoft Teams, WebEx, Skype and additional online tools and also developed detailed instruction manuals and documentation to aid end users. Show less

Cork, Worthing & Ware

- extracted, analysed and imported the entire Sales & Distribution data from existing legacy system to new SAP System.- worked as the lead point-of-contact for all project teams for tracking new functionality and updating information loaded into the Production Client immediately prior to "Go-Live" date.- involved in Performance Quality and Data Maintenance Activities to ensure that everything ran as expected following "Go-Live".