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Dunja Glumac Email & Phone Number
Sales Operations and Client Success Associate
at
Thin Slice Digital
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✓ Verified August 2026
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Profile completeness 100%
Current company
Role
Sales Operations and Client Success Associate
Location
Pančevo, Vojvodina, Serbia
Company size
Who is Dunja Glumac? Overview
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Quick answer
Dunja Glumac is listed as Sales Operations and Client Success Associate at Thin Slice Digital, a with 4 employees, based in Pančevo, Vojvodina, Serbia. AeroLeads shows a matched LinkedIn profile for Dunja Glumac.
Dunja Glumac previously worked as Events Manager at Kudo and Pre Sales Assistant at Interactio - Multilingual Meetings Solution. Dunja Glumac holds Bachelor Of Philology, Spanish Language And Literature, Gpa 3.0 from University Of Belgrade.
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Thin Slice Digital
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Profile bio
About Dunja Glumac
An industry expert with the background in IT project management, pre-sales deployment and the RSI training and operations department development. Cross-functional team manager and proficient presenter in the events industry, IT industry for both government and non-government sector within an international environment. People oriented, continuous learner, technology enthusiast. Bilingual.Accomplishments:▪ Led projects that generated a 35% increase in sales profit within 6 months▪ Managed 20+ RSI interpretation projects per month, liaising with clients, production companies and developers to enable on-time and within budget project delivery▪ Secured 50+ partnerships with enterprise and individual customers in the pre-sales environment ▪ Individually managed the partner and the client onboarding processes. Engaged in the company presentation and the partner in-depth training on the company procedures and practices. Provided the software presentation and the workflow orientation▪ Managed the training and operations teams of 10+ people and developed the department procedures and practicesExpertise:Customer Success, Training & Development, Pre-Sales, Training management, RSI Service delivery, Project delivery, Client onboarding, Team management, Remote support, IT technical support, Business communication, Presentation, Operations, Business development, Soft skills, People management
Listed skills include Fraud Detection, Information Technology, Department Development, Remote Troubleshooting, and 24 others.
Current workplace
Dunja Glumac's current company
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Thin Slice Digital
11 roles
Dunja Glumac work experience
A career timeline built from the work history available for this profile.
Events Manager
Mar 2024 - Jun 2024
Pre Sales Assistant
Attended client meetings to determine client needs and gather all needed information. Created and delivering on-side and remote presentations for large institutions and corporate clients with the success rate of 50%Travelled to international institutions to present and demonstrate company products and attend tenders
Jan 2022 - Mar 2024
Training And Qa Specialist
Designed a new Interpreter Training Process. Provided scheduled and on-demand training sessions for the RSI Interpreters and the Interactio team. Developed a system to assess proficiency in the use of the platformTested Interpreters’ connections and equipment. Created training materials, procedures and protocols.Developed and structured a Quality Assurance system for the RSI Interpreters.Performed the QA & Training Protocols for over 1000 interpreters within a course of 1 year.
Aug 2021 - Mar 2024
Pre Sales Specialist
Created and delivered presentations internally and externally for government agencies and institutions. Interfaced with the implementation /project planning to ensure the transition from sale to delivery. Cooperated with the engineering team to provide the feedback and to ensure integration of customer expectations and requirements
Mar 2021 - Jul 2021
Pre Sales Specialist
Tested customer environments, advised on the deployments working closely with all the stakeholders. Led the pre-sales and channel sales initiatives - increased online sales by 30% for both EMEA and APAC sales department. Secured 50+ partnerships with enterprise and individual customers
Jan 2020 - Dec 2020
Team Lead & Project Manager
Managed 20+ interpretation projects per month, liaising with clients, production companies and developers to enable on time and within budget completion of projects resulting in significant revenue increase.. Managed a team of 10-50 people in the project delivery.
Dec 2017 - Dec 2020
Head Of The Training Department
Brought individual project deliverables as part of the overall program deliverables. Designed effective work models through work with clients. Managed the department of 10 people. Increased the development and growth of the service department by 50%
Jan 2019 - Jan 2020
Help Desk Specialist
Providing computing services and help-desk support for one large scale enterprise. Closed helpdesk assistance for about 30 tickets a day by fixing semi-complicated software and hardware issues.
Jun 2017 - Nov 2017
Project Manager
Ipm Centar
Led teams of 6 to 8 people into project execution, from the brainstorming sessions to the last steps of testing and production. Successfully tracked and managed over 30 projects. Collaborated with co-worker to streamline administrative work resulting in increased efficiency and 15% cost reduction
Oct 2015 - Oct 2017
Fraud Detection Specialist
Proactively evaluated the performance of over 500 daily consumer applications to prevent potential fraud. Assisted 2000+clients in recovering from cyber-attacks and fraud. Implemented restriction procedures for each fraudulent case
Aug 2012 - May 2017
Team & coworkers
Colleagues at Thin Slice Digital
Other employees you can reach at thinslicedigital.com. View company contacts for 4 employees →
1 education record
Dunja Glumac education
FAQ
Frequently asked questions about Dunja Glumac
Quick answers generated from the profile data available on this page.
What company does Dunja Glumac work for?
Dunja Glumac works for Thin Slice Digital.
What is Dunja Glumac's role at Thin Slice Digital?
Dunja Glumac is listed as Sales Operations and Client Success Associate at Thin Slice Digital.
Where is Dunja Glumac based?
Dunja Glumac is based in Pančevo, Vojvodina, Serbia while working with Thin Slice Digital.
What companies has Dunja Glumac worked for?
Dunja Glumac has worked for Thin Slice Digital, Kudo, Interactio - Multilingual Meetings Solution, Interactio, and Polustech.
Who are Dunja Glumac's colleagues at Thin Slice Digital?
Dunja Glumac's colleagues at Thin Slice Digital include Justin Walsh, Nemanja Stankovic, and Tomo Rakocevic.
How can I contact Dunja Glumac?
You can use AeroLeads to view verified contact signals for Dunja Glumac at Thin Slice Digital, including work email, phone, and LinkedIn data when available.
What schools did Dunja Glumac attend?
Dunja Glumac holds Bachelor Of Philology, Spanish Language And Literature, Gpa 3.0 from University Of Belgrade.
What skills is Dunja Glumac known for?
Dunja Glumac is listed with skills including Fraud Detection, Information Technology, Department Development, Remote Troubleshooting, People Management, Agile Project Management, Training And Development, and Client Onboarding.
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