Drake Robinson Email & Phone Number

Texas, United States

Lewisville, Texas, United States

Lewisville, Texas, United States

As a Level 1 Support Specialist for Transport.net, Global Medical Response's mission-critical Transport Management Platform, I provide frontline assistance for an advanced medical transport ordering system that integrates directly with leading electronic health record (EHR) systems such as EPIC and Cerner. This platform empowers healthcare providers to manage patient transport requests securely and efficiently, featuring tools like the RapidCall Voice Activation Button for emergency air medical… Show more As a Level 1 Support Specialist for Transport.net, Global Medical Response's mission-critical Transport Management Platform, I provide frontline assistance for an advanced medical transport ordering system that integrates directly with leading electronic health record (EHR) systems such as EPIC and Cerner. This platform empowers healthcare providers to manage patient transport requests securely and efficiently, featuring tools like the RapidCall Voice Activation Button for emergency air medical requests from 911 PSAPs. My role includes delivering essential support, conducting User Acceptance Testing (UAT) to ensure the platform’s reliability, and resolving issues swiftly—all critical to maintaining seamless medical transport logistics and supporting life-saving patient care. Show less

Lewisville, Texas, United States

Rowlett, Texas, United States

Part Time

Rowlett, Texas, United States

Manage public facing social media, respond to emergency calls and document scenes with photos and videos, respond to public reviews, maintain website

Plano, Texas, United States

Provide communication and support to Texas State Troopers, NTTA Roadside Safety Services (courtesy patrol), NTTA Safety Recovery Vehicles (wreckers), and other first responders to incidents/emergencies. Answer and dispatch 9-1-1 emergency calls and non-emergency calls. Coordinate incident response across 1,089 miles of tollway across the North Texas region and monitor thousands of live traffic cameras.

Plano, Texas, United States

Provide communication and support to courtesy patrol, tow trucks and other first responders to incidents/emergencies. Answer and dispatch 9-1-1 emergency calls and non-emergency calls. Coordinate incident response across 1,089 miles of tollway across the North Texas region and monitor thousands of live traffic cameras.

Rowlett, Texas

Dispatching tow trucks and traffic incident management units to emergency calls for service from the Rowlett Police Department

Manage and regularly post to social media accounts on top networks such as Facebook and Twitter, respond to online customer feedback, and help create public face of our company.

Oversee and maintain all aspects of company technology from desktop computers, networking, IP based camera systems, radio communications, etc.

Glen Jean, West Virginia

Mount Hope, West Virginia, United States

- Coordinated Incident Action Plans (IAPs): Developed, documented, and disseminated comprehensive IAPs, ensuring clear objectives and strategies were in place for COVID-19 response and recovery.- Resource Tracking and Allocation: Managed and monitored the deployment and status of personnel, equipment, and supplies, ensuring efficient use of resources in the evolving pandemic environment.- Situation Reporting: Provided real-time updates and analysis of incident status to command… Show more - Coordinated Incident Action Plans (IAPs): Developed, documented, and disseminated comprehensive IAPs, ensuring clear objectives and strategies were in place for COVID-19 response and recovery.- Resource Tracking and Allocation: Managed and monitored the deployment and status of personnel, equipment, and supplies, ensuring efficient use of resources in the evolving pandemic environment.- Situation Reporting: Provided real-time updates and analysis of incident status to command staff, including data on case numbers, hospital capacities, and resource needs.- Stakeholder Collaboration: Liaised with local, state, and federal agencies to align response efforts, ensuring consistency in public safety measures and information dissemination.- Data Management: Oversaw the collection, validation, and reporting of critical data related to COVID-19 impacts, assisting in decision-making processes.- Contingency Planning: Developed contingency plans to address potential operational challenges, including surges in cases, resource shortages, and changes in public health guidelines.- After-Action Reviews: Conducted post-incident evaluations to assess the effectiveness of response strategies, identifying lessons learned and areas for improvement. Show less

Rowlett, Texas

DMXIS Lighting Specialist