• Acted as a floor-in-charge and assistant supervisor in various exams. • Actively monitor assigned candidates during tests to ensure that there is no violation of test conditions, procedures and field operations.• Support supervisor to ensure that candidates have a positive and consistent test day experience along with positive image of the British Council. • Ensure all material is accounted for and handed over securely to the supervisor. • Update and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by British Council Examinations Services. • Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud. • Report any incidents, emergencies or breaches of security to the appropriate test day supervisor.• Enable good customer flow by giving candidates clear directions and answering their inquiries politely and professionally.