Durga Dharshini Email & Phone Number

Results-driven Business Analyst with over 2.5 years of proven experience in the Banking domain, specializing in bridging the gap between business objectives and technological solutions. Proficient in fostering cross-functional collaboration and adept at stakeholder management, I ensure seamless project execution. My expertise lies in Requirement Analysis, Product Management, and Gap Analysis, contributing to the success of Digital Transformation projects. Recently transitioned into a Probationary Officer role in a Bank, where I bring my analytical skills to excel in areas such as customer service, risk management, etc while actively contributing to the effective operations of the bank. Leveraging a track record of driving profound changes, I aim to enhance operational efficiency and customer satisfaction through strategic initiatives and a customer-centric approach.