Dustin Carson Email & Phone Number

Portland, Me, Us

Southern Maine

Portland, Maine

Commercial Lender for Southern Maine Market

One Portland Square, Portland Maine

481 Congress Street, Portland Maine

Scarborough, Maine

Portland, Maine Area

• Overseeing location by managing the overall operations including sales, customer service, fleet, business development, and account management• Managed up to 2000 total rental and service vehicles while minimizing downtime to fewer than 2% though staff and venders to conduct preventative maintenance, and repairs. Using a standardized work to maximize efficiency and to ensure safety for customers• Managing over 40 personnel while training over 15 employees in process procedures• Hiring permanent employees, seasonal staff through recruiting and behavioral interviewing• Performing accounting such as scheduling, payroll, accounts payable, expense reports, vehicle damage appraisals and claims, rental projections and fleet distribution for entire state to meet business needs without service failures

• Worked with a team to implement and train all members (Management & Frontline) on how to execute new standardized operational processes. • Provide instruction and leadership to ensure action plans were followed and make recommendations for variation in plans.• Served as a liaison between senior management and employees.

Portland, Maine Area

• Managed day-to-day operations• Coached staff on sales models to maximize service revenue while also hold sales contest with incentive plans• Delivered best in class customer service - selected as top small airport though customer surveys in 2009 and 2010

Portland, Maine Area

Portland, Maine Area