Dustin Self

Dustin Self Email and Phone Number

Software Engineer @
Dustin Self's Location
Granbury, Texas, United States, United States
About Dustin Self

Dustin Self is a Software Engineer at WCC, LLC..

Dustin Self's Current Company Details
WCC, LLC.

Wcc, Llc.

Software Engineer
Dustin Self Work Experience Details
  • Wcc, Llc.
    Technology Manager
    Wcc, Llc. Sep 2022 - Present
    Granbury, Texas, United States
    Develop and oversee website functionality.Analyze website traffic data to identify trends and opportunities.Negotiate tender and contract terms to meet both client and company needs.Manage email campaigns from creation to deployment.Optimize landing pages for SEO purposes using keyword research techniques.Research and identify potential customers.Create sales or service contracts for customer review and acceptance.Manage billing processes.
  • Change Healthcare
    Software Engineer Ii
    Change Healthcare Mar 2018 - Sep 2022
    Dallas-Fort Worth Metroplex
    Worked with software development and testing team members todesign and develop robust solutions to meet client requirements forfunctionality, scalability, and performance.Consistently met project deadlines by effectively managing time andprioritizing tasks according to importance.Analyzed proposed technical solutions based on customerrequirements.Developed scalable and maintainable code, ensuring long-term stabilityof the software.Updated old… Show more Worked with software development and testing team members todesign and develop robust solutions to meet client requirements forfunctionality, scalability, and performance.Consistently met project deadlines by effectively managing time andprioritizing tasks according to importance.Analyzed proposed technical solutions based on customerrequirements.Developed scalable and maintainable code, ensuring long-term stabilityof the software.Updated old code bases to modern development standards, improvingfunctionality.Refactored legacy codebases for improved maintainability, paving theway for easier future updates.Maintained existing software systems by identifying and correctingsoftware defects. Show less
  • Pdx, Inc.
    Software Engineer
    Pdx, Inc. May 2012 - Mar 2018
    Fort Worth, Texas, United States
    Worked with software development and testing team members to designand develop robust solutions to meet client requirements for functionality,scalability, and performance.Consistently met project deadlines by effectively managing time andprioritizing tasks according to importance.Analyzed proposed technical solutions based on customer requirements.Developed scalable and maintainable code, ensuring long-term stability ofthe software.Maintained existing… Show more Worked with software development and testing team members to designand develop robust solutions to meet client requirements for functionality,scalability, and performance.Consistently met project deadlines by effectively managing time andprioritizing tasks according to importance.Analyzed proposed technical solutions based on customer requirements.Developed scalable and maintainable code, ensuring long-term stability ofthe software.Maintained existing software systems by identifying and correctingsoftware defects. Show less
  • Pdx, Inc.
    Computer Operator
    Pdx, Inc. Feb 2011 - Apr 2012
    Fort Worth, Texas, United States
    Maintained a high level of accuracy in data entry tasks, resulting inimproved overall data quality.Maintained spreadsheets of data across • multiple systems.Generated reports covering details about data, system operation, anderror monitoring.Processed requests for service from internal and external customers.
  • Pdx, Inc.
    Technical Support Representative
    Pdx, Inc. Mar 2006 - Feb 2011
    Fort Worth, Texas, United States
    Improved customer satisfaction by providing timely and accuratetechnical support for various software and hardware issues.Resolved complex technical problems through effective troubleshootingtechniques, enhancing the user experience.Provided remote assistance to customers experiencing technicaldifficulties, guiding them through step-by-step resolutions withpatience and professionalism.Conducted thorough research on reported issues, identifying… Show more Improved customer satisfaction by providing timely and accuratetechnical support for various software and hardware issues.Resolved complex technical problems through effective troubleshootingtechniques, enhancing the user experience.Provided remote assistance to customers experiencing technicaldifficulties, guiding them through step-by-step resolutions withpatience and professionalism.Conducted thorough research on reported issues, identifying rootcauses and implementing effective fixes to prevent future problems.Mentored new team members on company protocols and best practicesfor delivering exceptional technical support services.Implemented feedback from customers to improve overall quality ofsupport services provided by the team.Escalated high-priority cases promptly to ensure rapid response timesfor critical situations requiring advanced attention or expertise.Strengthened relationships with key clients by providing consistenthigh-quality service, leading to increased account retention rates. Show less
  • Cook Children’S Hospital
    Certified Pharmacy Technician
    Cook Children’S Hospital Jan 2003 - Mar 2006
    Fort Worth, Texas, United States
    Improved patient satisfaction by efficiently processing prescriptions andmanaging inventory in a timely manner.Enhanced pharmacy workflow by assisting pharmacists withmedication dispensing, labeling, and packaging.Aided pharmacists in preparing sterile compounding products for IVadministration using aseptic techniques.
  • Unitedhealth Group
    Medical Insurance Specialist
    Unitedhealth Group Aug 2001 - Jan 2003
    Fort Worth, Texas, United States
    Achieved timely resolution of claim issues through effectivecommunication with insurance carriers and healthcare providers.Increased patient satisfaction by efficiently processing insurance claimsand addressing inquiries.Conducted thorough reviews of denied claims, identifying errors ormissing information before resubmitting corrections for paymentapproval.Demonstrated adaptability during software transitions, quickly learningnew systems to maintain… Show more Achieved timely resolution of claim issues through effectivecommunication with insurance carriers and healthcare providers.Increased patient satisfaction by efficiently processing insurance claimsand addressing inquiries.Conducted thorough reviews of denied claims, identifying errors ormissing information before resubmitting corrections for paymentapproval.Demonstrated adaptability during software transitions, quickly learningnew systems to maintain productivity levels throughoutimplementation periods.Served as a reliable resource for colleagues, sharing expertise onindustry trends, changes in coding practices, or updates to payerrequirements as needed. Show less

Dustin Self Education Details

Frequently Asked Questions about Dustin Self

What company does Dustin Self work for?

Dustin Self works for Wcc, Llc.

What is Dustin Self's role at the current company?

Dustin Self's current role is Software Engineer.

What schools did Dustin Self attend?

Dustin Self attended University Of North Texas.

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