Dustin Cogburn
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Dustin Cogburn Email & Phone Number

Tier 3 Support | App Admin at RealTime, LLC
Location: Headland, Alabama, United States 7 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
RealTime, LLC
Role
Tier 3 Support | App Admin
Location
Headland, Alabama, United States
Company size
1846 employees

Who is Dustin Cogburn? Overview

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Quick answer

Dustin Cogburn is listed as Tier 3 Support | App Admin at RealTime, LLC, a with 1846 employees, based in Headland, Alabama, United States. AeroLeads shows a matched LinkedIn profile for Dustin Cogburn.

Dustin Cogburn previously worked as Network Administrator at Ecs and Level 3 IT Technician at Realtime, Llc. Dustin Cogburn holds Bachelor Of Science - Bs, Cloud Computing from Western Governors University.

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Email format at RealTime, LLC

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RealTime, LLC

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Profile bio

About Dustin Cogburn

Dustin Cogburn is a Tier 3 Support | App Admin at RealTime, LLC.

Current workplace

Dustin Cogburn's current company

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RealTime, LLC
Realtime, Llc
Tier 3 Support | App Admin
Headland, AL, US
Website
ecstech.com
Employees
1846
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7 roles

Dustin Cogburn work experience

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Network Administrator

Ecs

Fort Novosel, Alabama, United States

Level 3 It Technician

Realtime, Llc

Dothan, Alabama, United States

· Provided expert-level technical support and guidance to end-users and IT support teams, resolving highly complex hardware, software, and network issues.· Served as a subject matter expert in specific areas of IT infrastructure or technology, mentoring junior technicians and providing training as needed.· Led the investigation and resolution of critical incidents and major technical issues, coordinating with other IT departments and vendors.· Designed, implemented, and optimized IT systems and processes to improve efficiency, reliability, and security.· Developed and maintained technical documentation, including troubleshooting guides and standard operating procedures.· Stayed abreast of emerging technologies and industry trends, recommending innovative solutions to enhance IT service delivery and support.

Oct 2023 - Nov 2024

Level 2 It Technician

Realtime, Llc

Dothan, Alabama, United States

· Provided second-level technical support and assistance to end-users, troubleshooting complex hardware, software, and network issues.· Resolved escalated tickets from Level 1 support technicians, ensuring timely resolution and high-quality customer service.· Investigated and diagnosed root causes of technical problems, implementing effective solutions to prevent recurrence.· Collaborated with Level 3 support teams and other IT departments to resolve complex technical issues and implement system improvements.· Assisted with the implementation, configuration, and maintenance of IT systems and infrastructure.· Documented all support interactions, solutions, and troubleshooting steps in the ticketing system.

Sep 2022 - Oct 2023

It Technician

Realtime, Llc

Dothan, Alabama, United States

· Provided first-line technical support and assistance to end-users via phone, email, or in-person.· Installed, configured, and troubleshooted computer hardware and software.· Assisted with user account management and password resets.· Diagnosed and resolved basic hardware, software, and network issues.· Escalated complex technical problems to Level 2 or Level 3 support teams as needed.· Documented all support interactions, including issue resolution and troubleshooting steps, in the ticketing system.· Educated end-users on basic IT procedures and best practices.

Jan 2022 - Sep 2022
Team & coworkers

Colleagues at RealTime, LLC

Other employees you can reach at ecstech.com. View company contacts for 1846 employees →

DG Diana Gonzalez Diana Gonzalez Colleague at Realtime, LlcGreater Orlando, United States View → PH Paul Homsher Paul Homsher Colleague at Realtime, LlcWashington Dc-Baltimore Area, United States View → ST Spencer Terry, Pmp Spencer Terry, Pmp Colleague at Realtime, LlcWashington Dc-Baltimore Area, United States View → CD Cindy Davidson Cindy Davidson Colleague at Realtime, LlcWashington Dc-Baltimore Area, United States View → TB Thomas Bentley Thomas Bentley Colleague at Realtime, LlcPrattville, Alabama, United States View → TS Tara Shay Vaughn Tara Shay Vaughn Colleague at Realtime, LlcBlairsville, Georgia, United States View → CS Cooper Slovik Cooper Slovik Colleague at Realtime, LlcSan Ramon, California, United States View → AR Aaron Rohde Aaron Rohde Colleague at Realtime, LlcRio Rancho, New Mexico, United States View → SO Sam Oloye Sam Oloye Colleague at Realtime, LlcKaty, Texas, United States View → CW Charles Wilson Charles Wilson Colleague at Realtime, LlcAshburn, Virginia, United States View →
2 education records

Dustin Cogburn education

Bachelor Of Applied Science - Basc, Cyber Security, 3.7 Gpa

Troy University
FAQ

Frequently asked questions about Dustin Cogburn

Quick answers generated from the profile data available on this page.

What company does Dustin Cogburn work for?

Dustin Cogburn works for RealTime, LLC.

What is Dustin Cogburn's role at RealTime, LLC?

Dustin Cogburn is listed as Tier 3 Support | App Admin at RealTime, LLC.

Where is Dustin Cogburn based?

Dustin Cogburn is based in Headland, Alabama, United States while working with RealTime, LLC.

What companies has Dustin Cogburn worked for?

Dustin Cogburn has worked for Realtime, Llc, Ecs, Hollon Contracting, Llc, and Carpetland Usa.

Who are Dustin Cogburn's colleagues at RealTime, LLC?

Dustin Cogburn's colleagues at RealTime, LLC include Diana Gonzalez, Paul Homsher, Spencer Terry, Pmp, Cindy Davidson, and Thomas Bentley.

How can I contact Dustin Cogburn?

You can use AeroLeads to view verified contact signals for Dustin Cogburn at RealTime, LLC, including work email, phone, and LinkedIn data when available.

What schools did Dustin Cogburn attend?

Dustin Cogburn holds Bachelor Of Science - Bs, Cloud Computing from Western Governors University.

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