Dustin Devoe Email & Phone Number

Steuben, Me, Us

Lake Mary, Florida, Us

Chairman’s Club Winner (CY2023).Sr. Account Manager- Public Safety & Justice - Florida, Georgia, and the Caribbean**Specializations:**- Cloud Strategy- Multi-Agency Consortiums- Customized Project Planning- Partnership Solutions- Emerging Technologies- Process Analysis - Gap Analysis- Internal Knowledge Administrator- Long term capital initiatives planning Treasurer - Insight ERG an Experienced Talent Group

Lake Mary, Florida, Us

Business to Government SaaS Account Manager. Selling mission critical Public Safety Software to Mid - Enterprise sized State & Local Governments, Public Safety and Justice entities, Disaster Response organizations, Medical Consortiums, and Higher Education institutions. Account Manager of the FL, GA, AL and the Virgin Islands Market.Previously served IL, IN, MI, NH, VT.169% attainment to ARR quota, champion of cloud hosted and public safety interoperability initiatives.Shaping CentralSquare’s corporate transformation through go to market sales strategy consultation with a leading consulting firm at the C level to maximize sales efficiency and optimize revenue growth. In partnership with Product, Professional Services, Development, and Cloud Ops.Chairman’s Club Winner (CY2022).(CentralSquare’s top sales honor)CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. We serve over 7,500 organizations in North America, from states and large cities to counties and towns of every size. We provide software for managing public safety (#1 market share) and public administration (#2 market share), enabling first responders to do their jobs as effectively and safely as possible.The Account Manager establishes and maintains long term relationships within an assigned territory of CentralSquare clients and uses those relationships to preserve, promote and expand CentralSquare business with key client stakeholders. Positional goals include client satisfaction, client references, add on sales, and continued renewal of the client’s annual system subscription. Strategized Sales Plans for 500-1000 agencies and accounts.Advanced/ Expert level SalesForce use, reporting, dashboard creation, analytics. Confluence Administrator, Demandbase, PowerBI, and more.

Dallas, Tx, Us

2020 Summit Winner (Top 1% of All Sales Markets)Responsible for Greater Charlotte Metropolitan DMA.(Nashville, TN & Greater Orlando, FL DMAs previously)Top performing Area Manager for AT&T’s largest growth channel for Postpaid Voice Gross Units. (Integrated Solutions)Specialized in building new and restructuring existing teams to penetrate local markets with optimal efficiency.People Leader - L2 - Supervisor of First Level Managers.Built 3 new to market teams. 1 retool and rebuild.Average performance trend in the 99th percentile of all sales markets in 2020.Manage and lead a team of territory managers based out of the largest deployment area in the South East Region.145% sales growth attainment for 2020 fiscal year.132% sales growth attainment for 2019 fiscal year.Consistent performance in the 95th percentile of sales markets in 2019.Collaborate with cross channel partners to penetrate sales opportunities and exceed business and consumer sales targets.Utilized big data to identify new sales and operations trends, pin point market condition factors, and coordinate day to day efficiency. Mentor peers and provide feedback to senior level management for changes to sales and operational processes to achieve optimum effectiveness.Hire, train, coach, develop, discipline, terminate and adjust staffing based on performance and market conditions.2014-2020 Apple Master

Dallas, Tx, Us

2018 1st Quarter Service Excellence Award Winner. Average of over 125% value for total goal attainment and ranking.Trained 15 consultants from on-boarding and operations through completion of entire sales cycle requirements.Partnered with AT&T Connected Communities leadership to grow overall Entertainment Gross Submitted Units by 142%Pioneer AT&T's newest and 4th largest sales channel and implement phases of program start-up for the Central Florida market.Coordinate on dispatches from the South East Region's largest dispatch deployment garage and coordinate with the Area Integrated Solutions Manager to:Provide a white glove experience to consumers and businesses who purchase entertainment services and reinforce the benefits of total integration with AT&T’s portfolio of services.Build relationships with clientele to drive NPS, grow market share, reduce churn, and lessen installation time length.As a management level employee within AT&T; Resolve escalations that may occur during field appointments, act as a liaison between client and technician, partner with local Retail to share experience, obtain inventory needs, and educate their teams on phases of the install and service cycle.Also including: preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer's business and industry to identify new sales opportunities.

Dallas, Tx, Us

Develop, retool, and lead a team of 17 Direct Reports while delivering best in class results. Grew store overall performance by a 23% average and recurring revenue of $1.4M.Ranked above 110% value for entire duration of leadership.Top Small Business Results team Q4 2016. Drive excellence in operations through delivery of audit scoring within the top 5% of the company.Manage all aspects of inventory and cash receipts for a location that generates over $6 Million in annual revenue. Schedule, hire, fire, discipline, and make performance appraisals/ decisions for said team.

Dallas, Tx, Us

Along side the Store Manager at Florida’s first Flagship Store of the Future location, led a team of 22 Unionized employees to exceed company sales priorities.Led a Top 3 sales location for Florida/ Puerto Rico to summit level contention.Coached, developed, and held team accountable to consistently deliver industry leading results.

Dallas, Tx, Us

-Consult with customers to create a total personalized solution-Assist management team with inventory and merchandising-Foster an inclusive and positive culture among peers-Digital Life Subject Matter Expert• Train and deliver huddle sessions to team surrounding the evolvement of Digital Life• Provide store level reporting to Area Manager on Digital Life sales • Close 20+ Digital Life units/ year-Small Business Expert• Generate consistent business leads for our client solutions executives• closed 30+ Small Business Gross Units• Skill transfer and provide training to team on business selling skills• Work with Local Business account manager to grow the business and increase leads at the store level-NEXT Subject Matter Expert-Apple Master for Apple Inc.-Device Protection Subject Matter Expert

Bachelor Of Science - Bs, Business And Information Management (B.S.B.I.M.)

Associate Of Arts - Aa, General Business