Dustin Goode Email & Phone Number

Set up and test a variety of systems and hardware components prior to field deployment and provide personal computer repair and test capability for all company departments. Terminate, install and troubleshoot fiber-optic, cat.5 and cat.6 infrastructure for 40+ networks of various classification levels. Analyze failed equipment and determine whether equipment is repairable in-house or must be returned to the vendor for repair. Install and configure switches, routers, and servers in racks and provide physical connections to the LAN's on-site. Coordinate with different organizations to plan and complete projects. Perform standard repairs and tests of components or equipment that can be repaired in-house. Provide preventive and on-demand maintenance for a variety of personal computer and network equipment. Created the redline for a station-wide database. I am a subject matter expert for the station-wide power survey for data centers and LAN closets. Provide a 24/7 service whenever needed. Create, work and complete work tickets and update them using according software. Administer remote Troubleshooting. Install Sun Microsystems and Mac systems. Create spreadsheet databases for various projects. Travel overseas to assist with VoIP (Voice over IP) project.

Build/configure/troubleshoot 2000+ various levels of classified and unclassified systems (which includes: physically taking them out of the boxes, removing the hard drives, putting the latest updates, software, and builds on them and reinstalling the hard drives and installing them at customer's locations) and SUN thin-client Blades and install them, pick up 2000+ pieces of excess equipment and process paper work, install and test various models of Xerox, HP and Tektronix printers, install many CRT and flat panel monitors, switch boxes, speakers, and media converters. Take apart laptops/notebooks to remove wireless cards, etc., and install Microsoft Office and customer builds on them. Load and unload equipment on and off of trucks and drive to the locations. Communicate and resolve conflicts or problems with customers. COMPUTER EXPERIENCEBuilt, configured and installed 2000+ desktop systems and laptops for customersExperience with building/configuring various levels of classified and unclassified systemsDeveloped a process to clone/build 100+ computers at onceConfigured, tested and installed various printers such as Xerox and HP laser printersInstalled and configured many CISCO VOIP (Voice Over IP) phones to networksEdited/Created 300+ digital images for web pages, reports, presentations, etc.Use of Microsoft Office - Excel, Access, Word, PowerPoint to pass various college coursesNetworked 50+ computers to make a LANConfigured CISCO routers and switches (3500 through 6500 series)Ran and terminated 200+ Category 6 cables (STP cable) in user floor boxes and under floors to switches and patch panelsPlanned and constructed 5+ web pages for various groups using Microsoft FrontPage, Macromedia Dreamweaver MX, and HTMLDesigned 10+ Macromedia Flash movies and animations for web pages and presentationsUse of Microsoft Windows 3.1, 95, 98, 2000, XP, Vista operating systems to pass various college courses and get work done at the job site

Cashier, Membership Services, Gas Station Attendant, Tire Center Installer, Inventory, Loss Prevention.

Aas, Information Technology Services

Obtained An Associate'S Degree; Bachelors Degree, Information Technology And; Information Systems Management

Setup workstations on the network -Updated software on various pieces of computer equipment -Completed many work orders and fixed.

Associate'S Degree, Information Systems Managment

Still attending part time to achieve my bachelors degree in Information Systems Managment.