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Highly motivated individual with a focus on problem solving, continuous improvement, and customer satisfaction. Technologically adept with strong communication, decision-making, and organizational skills. Experience includes a wide variety of technical, service, and leadership roles with varying responsibility and intricacy.I became interested in the print industry in high school, where I gained valuable knowledge and a passion for our profession while working at a small print shop near Lake of the Ozarks. I proceeded to CMSU (now UCM) where I could pursue a career in print management by joining the Graphic Communications Management Program. While attending CMSU, I completed an internship at a small print shop and decided that Commercial Print Sales would be the focus of my career. Upon graduation I was hired by Barton Nelson Ad Specialty Company with the expectation to work in estimating and job planning for a few years to gain the valuable experience necessary to properly serve my clients in a sales role.Specialties: Problem Solving, Improvement Projects, Communication and Creative Solutions.
Modern Litho - Kansas City
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Sales Account ExecutiveModern Litho - Kansas City Aug 1996 - PresentI've been with James Printing since 1996, starting out as a Customer Service Representative for 3 years, where I learned the nuances of excellent customer service.2019 is an exciting year for James Printing we became part of the Modern Litho family.Official name change to Modern Litho Kansas City took place in February. Same great company but now we have added support from other locations and more capabilities. In 1999, I moved into my current role as a Sales Account Executive. In this role, my core responsibilities are: -Keep in regular communication with my customers to make sure their needs and expectations are being met. -Personally running proofs to my clients because I enjoy the face-to-face interaction. -Sharing new ideas, unique printing products (self-mailers, magazines, etc.) with my customers. -When new products or technology hit the market, I educate clients on potential cost saving opportunities compared to the products they are currently using. -Preparing proposals.
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Customer Service RepresentativeBarton Nelson Inc May 1993 - Aug 1996Barton Nelson was a $30 million dollar ad specialty company. In this role, I work multiple hats, including: -Customer service-Order entry-Servicing the Top 10 accounts for the company-Investigated the spoilage (bad products, returned products, etc.). I determined what the issue was and then managed the process of replacing the product as needed. -
Customer ServiceBroken Arrow Marina May 1990 - Aug 1993Lake Of The Ozarks
Dustin Link Skills
Dustin Link Education Details
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Graphic Arts Technology
Frequently Asked Questions about Dustin Link
What company does Dustin Link work for?
Dustin Link works for Modern Litho - Kansas City
What is Dustin Link's role at the current company?
Dustin Link's current role is Sales Account Executive at Modern Litho KC | Travel Enthusiast | Proud dad of 3 and Brewery enthusiast.
What is Dustin Link's email address?
Dustin Link's email address is du****@****ing.com
What is Dustin Link's direct phone number?
Dustin Link's direct phone number is +181656*****
What schools did Dustin Link attend?
Dustin Link attended University Of Central Missouri.
What skills is Dustin Link known for?
Dustin Link has skills like Sales, Variable Data Printing, Offset Printing, Digital Printing, Wide Format Printing, Customer Service, Color Printing.
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Dustin C Link
President, Instructor, Advocate For Thinking, Safety Is An Illusion Unless You Understand The Dynamics Of "Habits", If It Isn'T Broke, Make It Better...Because It'S Probably Broke & You Don'T Know It. Ftsmastery.ComHouston, Tx -
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